MGT 302 QUIZ 11

MGT 302 QUIZ 11 1. Sources of organizational inertia include all of these, except which of the following? Religious influences The existing culture The plan for the distribution of power within the organization Senior managers’ ideas about changes to the business model 2. Incentives are the metrics used to measure the performance of subunits and make judgments about how well managers are running those subunits. the devices used to reward appropriate managerial behavior. the manner in which decisions are made and work is performed within the organization. the norms and value systems that are shared among the employees of an organization. 3. Behavioral scientists have long argued that people are willing to give more to their jobs when they have a greater degree of individual freedom and control over their work. This suggests that motivational research favors decentralization. centralization can facilitate alization can ensure that decisions are consistent with organizational objectives. decentralization reduces accountability. 4. In practice, the global matrix structure works as well as the theory predicts. is often clumsy and bureaucratic. makes it easy to ascertain accountability. results in quick decision making. 5. It is often difficult to “unfreeze” an organization because it is difficult to get lower level workers to make the bold kinds of changes needed. too large of a change at one time is rarely successful. upper level managers are always anxious to employ the big bang theory of change. those whose power is threatened by change can too easily resist incremental change. 6. Refreezing an organization requires shock therapy. substantial change in the form of a multinational’s organizational architecture so that it matches the desired new strategic posture. that employees be socialized into the new way of doing things.