This PMP EXAM Quick Reference Guide can help you understand and remember all interrelated concepts of the Project Management ( especially ITTOs & Flows of the 49 PMBOK Processes)
This condensed 94-page PDF contains definitions and simplified diagrams explained and managed in an easy to remember wa...
The PMP Exam
Master All 49
Processes
PMBOK® Guide - Sixth Edition
,PMP EXAM PREP CONTENT
PMBOK® Guide - Sixth Edition
+ Agile
+ PMBOK® Guide - Seventh Edition
,PMBOK® Guide - Seventh Edition PEOPLE, PROCESS AND BUSINESS ENVI
Domain I: People : The People domain relates to several tools and techniques along with a unique set of skills that may in
leadership, team building, motivation, and conflict management. This domain also relates to the ability to interact with and s
project stakeholders. This can mean from the sponsor to the project team and the performing organization, and from the cu
community in which all stakeholders work together. Stakeholder engagement is as much about managing expectatio
them. To build and maintain a shared understanding, you must deliver the overall value of the project within scope while sim
expectations. Note that while PMI states that 42% of the exam is based on the People domain, the associated tasks and sk
for project communications, they are inherent in your work as a project manager. They are also needed in order to carry ou
processes and successfully navigate the business environment within the context of a project. A project manager needs a u
PEOPLE DOMAIN 42% abilities, and personal attributes to carry out the tasks within this domain and to support the Process and Business Environm
following list is a good representation of the skills, abilities, and attributes needed to manage a project:
• Active listening • Adaptive leadership
• Coaching and mentoring • Collaboration
• Conflict resolution • Emotional intelligence
• Facilitation • Negotiation
• Participatory decision making • Personal integrity and trust building
• Rewards and recognition systems • Team and individual performance evaluation
• Team building and development • Understanding of motivation
Domain II: Process : The Process domain includes the technical project management skills and activities needed to
the overall goal to deliver the benefits for which the project was undertaken. The project manager and project team work tog
you would expect, you are using the skills needed from the People domain. You lead the development and organization of t
skills and a deep and balanced understanding of the business environment in which you and the team continually deliver va
The project management tasks within this domain include not only the management of stakeholder engagement, resources
PROCESS DOMAIN 50%
but scope, schedule, cost, quality, risk, and procurement management, all of which are covered in the following chapte
also primarily responsible for keeping the project s many aspects integrated, as in managing the project planning and artifac
governance structure, changes, issues, and the transfer of lessons learned and other knowledge, as well as the product tur
domain. Remember that a key measure of success beyond turnover is the continuation of the project s resulting value and b
domain III task).
Domain III: Business Environment : Projects occur within the larger organization and business environment. Let’s s
,PMBOK® Guide - Seventh Edition IN A NUTSHELL
THE STANDARD FOR PROJECT MANAGEMENT A GUIDE TO THE PROJECT MANAGEMENT BODY OF
DEVELOPMENT APPROACH
STEWARDSHIP VALUE STAKEHOLDERS TEAM
guide behavior that will & LIFECYCLE
influence success of
TEAM CHANGE
DELIVERY MEASUREMENT UNCERTAINTY
STAKEHOLDER RISK
QUALITY SYSTEM THINKING
LEADERSHIP TAILORING
ADAPTABILITY &
RESILIENCE
WHY TAILOR ? WHAT TO TAILOR ?
TAILORING
COMPLEXITY
TAILORING THE PERFO
THE TAILORING PROCESS DIAGNOSTICS
DOMAINS
A SYSTEM FOR VALUE DELIVERY
Tailoring is the deliberate adaptation of the project management approach, governance, and
ORGANIZATIONAL
CREATING VALUE processes to make them more suitable for the given environment and the work at hand.
GOVERNANCE SYSTEMS
FUNCTIONS ASSOCIATED THE PROJECT PRODUCT MANAGEMENT
WITH PROJECTS ENVIRONMENT CONSIDERATIONS
Principles of Project Management
Be a diligent, respectful, Create a collaborative Effectively engage
and caring steward team environment with stakeholders Focus on val
Recognize, evaluate,
Demonstrate leadership Build qualit
and respond to system Tailor based on context
behaviors processes and del
interactions
The PMBOK Guide® – Seventh Edition outlines a four-step tailoring process: Enable chang
Embrace adaptability achieve
► Step 1: Select Initial Development Approach—This step Navigate complexity Optimize risk responses
and resiliency the envisioned
determines the development approach that will be used for the Guide state
project. Project teams apply their knowledge of the product, Behavior
delivery cadence, and awareness of the available options to select
the most appropriate development approach for the situation. Models
► Step 2: Tailor for the Organization—While project teams own and
improve their processes, organizations often require some level of
approval and oversight. Many organizations have Stakeholders
,PMBOK® Guide - Seventh Edition PEOPLE DOMAIN TASKS & ENABL
Task Statement Enablers
· Set a clear vision and mission · Support diversity and inclusion (e.g., behavior types, thought process) · Value s
relate the tenets of servant leadership to the team) · Determine an appropriate leadership style (e.g., directive, co
Lead a team
motivate, and influence team members/stakeholders (e.g., team contract, social contract, reward system) · Analy
stakeholders’ influence · Distinguish various options to lead various team members and stakeholders
· Interpret the source and stage of the conflict · Analyze the context for the conflict · Evaluate/recommend/recon
Manage Conflict
resolution solution
· Appraise team member performance against key performance indicators · Support and recognize team member
Support team performance
Determine appropriate feedback approach · Verify performance improvements
· Organize around team strengths · Support team task accountability · Evaluate demonstration of task accountab
Empower team members and stakeholders
bestow level(s) of decision-making authority
Ensure team members/stakeholders are · Determine required competencies and elements of training · Determine training options based on training need
adequately trained training · Measure training outcomes
· Appraise stakeholder skills · Deduce project resource requirements · Continuously assess and refresh team skil
Build a team Maintain team and knowledge transfer
· Determine critical impediments, obstacles, and blockers for the team · Prioritize critical impediments, obstacle
Address and remove impediments,
· Use network to implement solutions to remove impediments, obstacles, and blockers for the team · Re-assess c
obstacles, and blockers for the team impediments, obstacles, and blockers for the team are being addressed
· Analyze the bounds of the negotiations for agreement · Assess priorities and determine ultimate objective(s) · V
Negotiate project agreements project agreement is met · Participate in agreement negotiations · Determine a negotiation strategy
· Evaluate engagement needs for stakeholders · Optimize alignment between stakeholder needs, expectations, an
Collaborate with stakeholders trust and influence stakeholders to accomplish project objectives
· Break down situation to identify the root cause of a misunderstanding · Survey all necessary parties to reach co
Build shared understanding of parties' agreement · Investigate potential misunderstandings
· Examine virtual team member needs (e.g., environment, geography, culture, global, etc.) · Investigate alternativ
Engage and support virtual teams tools, colocation) for virtual team member engagement · Implement options for virtual team member engagemen
effectiveness of virtual team member engagement
· Communicate organizational principles with team and external stakeholders · Establish an environment that fo
,PMBOK® Guide - Seventh Edition PROCESS DOMAIN TASKS & ENAB
Task Statement Enablers
Execute project with the urgency required to · Assess opportunities to deliver value incrementally · Examine the business value througho
deliver business value the team to subdivide project tasks as necessary to find the minimum viable product
· Analyze communication needs of all stakeholders · Determine communication methods, ch
Manage communications level of detail for all stakeholders · Communicate project information and updates effectiv
communication is understood and feedback is received
Assess and manage risks · Determine risk management options · Iteratively assess and prioritize risks
· Analyze stakeholders (e.g., power interest grid, influence, impact) · Categorize stakehold
Engage stakeholders stakeholders by category · Develop, execute, and validate a strategy for stakeholder engag
· Estimate budgetary needs based on the scope of the project and lessons learned from pas
Plan and manage budget and resources future budget challenges · Monitor budget variations and work with governance process to
and manage resources
· Estimate project tasks (milestones, dependencies, story points) · Utilize benchmarks and
Plan and manage schedule schedule based on methodology · Measure ongoing progress based on methodology · Modify
based on methodology · Coordinate with other projects and other operations
Plan and manage quality of products/deliverables · Determine quality standard required for project deliverables · Recommend options for im
quality gaps · Continually survey project deliverable quality
Plan and manage scope · Determine and prioritize requirements · Break down scope (e.g., WBS, backlog) · Monitor
· Consolidate the project/phase plans · Assess consolidated project plans for dependencies
Integrate project planning activities business value · Analyze the data collected · Collect and analyze data to make informed pr
Determine critical information requirements
· Anticipate and embrace the need for change (e.g., follow change management practices)
Manage project changes handle change · Execute change management strategy according to the methodology · Dete
to move the project forward
· Define resource requirements and needs · Communicate resource requirements · Manage
Plan and manage procurement
Plan and manage procurement strategy · Develop a delivery solution
· Determine the requirements (what, when, where, who, etc.) for managing the project ar
Manage project artifacts project information is kept up to date (i.e., version control) and accessible to all stakehold
the effectiveness of the management of the project artifacts
Determine appropriate project methodology/ · Assess project needs, complexity, and magnitude · Recommend project execution strategy
finance) · Recommend a project methodology/approach (i.e., predictive, agile, hybrid) · U
methods and practices practices throughout the project life cycle (e.g., lessons learned, stakeholder engagement,
,PMBOK® Guide - Seventh Edition BUS ENVIRONMENT DOMAIN TASKS &
Task Statement Enablers
· Confirm project compliance requirements (e.g., security, health and safety, regulatory compliance) · Clas
Determine potential threats to compliance · Use methods to support compliance · Analyze the consequenc
Plan and manage project compliance Determine necessary approach and action to address compliance needs (e.g., risk, legal) · Measure the ext
compliance
· Investigate that benefits are identified · Document agreement on ownership for ongoing benefit realizati
Evaluate and deliver project benefits and value system is in place to track benefits · Evaluate delivery options to demonstrate value · Appraise stakeholder
· Survey changes to external business environment (e.g., regulations, technology, geopolitical, market) · A
Evaluate and address external business environment changes project scope/backlog based on changes in external business environment · Recommend options for scope/
for impact on scope schedule, cost changes) · Continually review external business environment for impacts on project scope/b
· Assess organizational culture · Evaluate impact of organizational change to project and determine require
Support organizational change the project to the organization and determine required actions
,PMBOK® Guide - Seventh Edition MODELS APPLIED ACROSS PERFORMANC
Performance Domain
Model Team Stakeholders Dev Approach Planning Project Delivery Measure
and Life Cycle Work
Situational Leadership Models:
Situational Leadership II X X
OSCAR X X
Communication Models:
Cross-cultural communication X X X X
Effectiveness of communication channels X X X X
Gulf of execution and evaluation X X
Motivation Models:
Hygiene and motivation factors X X X
Intrinsic versus extrinsic motivation X X X
Theory of needs X X X
Theory X, Theory Y, and Theory Z X X X
Change Models:
Managing Change in Organizations X X X
ADKAR® X X X
8-Step Process for Leading Change X X X
Transition X X X
Complexity Models:
Cynefin framework X X X X
Stacey matrix X X X X
Project Team Development Models:
Tuckman Ladder X X
Drexler/Sibbet Team Performance X X
Other Models:
Conflict X X X
Negotiation X X X X
Planning X X X
Process Groups X X X X
Salience X X X
,PMBOK® Guide - Seventh Edition METHODS APPLIED ACROSS PERFORMAN
Performance Domain
Dev Approach
Method Team Stakeholders Planning Project Work Delivery Measu
and Life Cycle
Data Gathering and Analysis Methods:
Alternatives analysis X X X
Assumptions and constraints analysis X X
Benchmarking X X
Business justification analysis X X
Payback period X X X
Internal rate of return X X
Return on investment X X
Net present value X X X X
Cost-benefit ratio X X
Check sheet X X
Cost of quality X X X
Decision tree analysis X
Earned value analysis X X
Expected monetary value X
Forecasting X
Influence diagram X
Life cycle assessment X
Make-or-buy analysis X X
Probability and impact matrix X
Process analysis X X X X
Regression analysis X X
Root cause analysis X X
Sensitivity analysis X X X
Simulation X X
Stakeholder analysis X X X
SWOT analysis X
Trend analysis X
Value stream mapping X X X
Variance analysis X
What-if scenario analysis X
Estimating Methods:
Affinity grouping X
Analogous estimating X
Function points X
Multipoint estimating X
Parametric estimating X
Relative estimating X
Single-point estimating X
Story point estimation X
, PMBOK® Guide - Seventh Edition ARTIFACTS APPLIED ACROSS PERFORMAN
Performance Domain
Team Stakeholders Dev Approach Planning Project Delivery Measuremen
Artifact and Life Cycle Work
Strategy Artifacts:
Business case X X
Project brief X X
Project charter X X
Project vision statement X X
Roadmap X X X
Log and Register Artifacts:
Assumption log X X X
Backlog X X X
Change log X X
Issue log X
Lessons learned register X
Risk-adjusted backlog X
Risk register X X X
Stakeholder register X X
Plan Artifacts:
Change control plan X X X
Communications management plan X X X
Cost management plan X
Iteration plan X
Procurement management plan X X
Project management plan X X X
Quality management plan X X X
Release plan X X
Requirements management plan X X
Resource management plan X X
Risk management plan X X
Scope management plan X X
Schedule management plan X X X
Stakeholder engagement plan X X
Test plan X X X X
Hierarchy Chart Artifacts:
Organizational breakdown structure X X X
Product breakdown structure X X
Resource breakdown structure X X X X
Risk breakdown structure X
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