This document consist of lecture notes and lecture summary of Managing People: Psychological Foundations course (also knows as HRM&OB perviously) of International Business Administration bachelor's program.
Learning goals
- Be familiar with the concept attitudes, and with several work-related
attitudes and their outcomes
- Be familiar with the discussion on causality with regard to attitudes and
behaviour
What are attitudes ?
- Organisational behaviour: interdisciplinary eld dedicated to
understanding people at work
- Human resource management: the policies, practices and systems that
in uence employees’ attitudes, behaviours and performance
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,Why study attitudes ?
- Attitudes are an important predictor of behaviour
- Generating positive attitudes increases desired behaviours such as
performance, health and OCB
- Generating positive attitudes decreases undesired behaviours such as
absenteeism and turnover
What are attitudes ?
- Attitudes are evaluative statements or judgements concerning objects,
people, events or ideas
- Attitudes are learned predispositions to respond in a consistently
favourable or unfavourable manner with respect to an attitude object
- Attitudes vary in complexity (taste of apple & death penalty)
- Attitudes are an important predictor of organisational behaviour
,Cognitive dissonance
- Unbalance between cognition, a ect and behaviour
- Attitude -> Behaviour
- Behaviour <- Attitude
From behaviour to attitudes (cognitive dissonance theory by Festinger)
Shortcuts:
1. OCB - organisational citizenship behaviour
2. CWB - counterproductive work behaviour
3. POS - perceived organisational support
Lecture 2
Personality & Diversity
Learning goals
- Be familiar with the concepts of personality (the big 5 personality theory,
proactive personality theory, dark triad personality)
- Be aware of the debate surrounding managing diversity, and its potential
and challenges (e.g. stereotypes)
Why study personality ?
- Personality traits predict many HR/OB related outcomes, such as
performance, career success, promotions
- Personality is an important selection criterion
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