Test Bank for Management, 15th Edition, (Pearson; March 4, 2020) Stephen P. Robbins Mary A. Coulter, ISBN No; 9781292340883, all 18 Chapters Covered (NEWEST 2024)
TEST BANK For Management Global, 15th Edition By Stephen P. Robbins, Verified Chapters 1 - 18, Complete Newest Version
Test Bank For Management, 15th Edition by Mary A. Coulter Chapter1-18
All for this textbook (9)
Written for
Breda University of Applied Sciences
Creative Business
Management (MAN2)
All documents for this subject (2)
Seller
Follow
emilyschut
Content preview
MANAGEMENT
Fifteenth edition
Stepthen P. Robbins and Mary Coutler
,CHAPTER 1
Manager: Someone who coordinates and oversees the work of other people so that
organisational goals can be accomplished.
Levels of management:
- Top managers
Responsible for making organization-wide decisions and establishing the
strategy and goals that affect the entire organization.
executive vice president, president, managing director, chief operating
officer, chief executive officer.
- Middle managers
Mainly responsible for turning the organization’s strategy into actions
Regional manager, store manager, division manager
- First-line Managers
Manage the work of nonmanagerial employees.
Supervisor, shift manager, district manager, department head, office
administrator.
- Nonmanagerial Employees
Are typically involved with producing the organization’s products or
servicing the organization’s customers.
Organization: Deliberate arrangement of people to accomplish some specific
purpose.
Characteristics of organizations:
- Distinct purpose
Typically expressed through goals the organization seeks to accomplish.
- People
It takes people to preform the work that’s necessary for organizations to
achieve its goals.
- Deliberate structure
all organization develop a deliberate structure within members do their
work.
Why are managers important?:
- Managerial skills and abilities are critical in getting things done.
They create the work system and if thing are not getting done they find out
why and get it back on track.
- Organizations need their managerial skills and abilities in these uncertain,
complex and chaotic times.
managers play an important role in identifying critical issues and crafting
responses
2
, - The quality of the employee-supervisor relationship is the most important
variable in productivity and loyalty.
Management: Involves coordinating and overseeing the work activities of others so
their activities are completed efficiently and effectively.
Efficiency: Getting the most output for the least amount of inputs or resources.
“Doing things right”
Effectiveness: Doing those work activities that will result in achieving goals.
“Doing the right things”
- Planning
Setting goals, establishing strategies and developing plans to coordinate
activities.
- Organizing
Determining what needs to be done, how it will be done and who is to do it.
- Leading
Motivating, leading and any other actions involved in dealing with people.
- Controlling
Monitoring activities to ensure that they are accomplished as planned.
- Technical
Job-specific knowledge and techniques to perform tasks.
- Human
The ability to work well with other people.
- Conceptual
Think and conceptualize about abstract and complex situations.
3
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller emilyschut. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $6.96. You're not tied to anything after your purchase.