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WGU C215 Operations Management – 130 Questions And Answers (Verified!)
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WGU C215 Operations Management – 130 Questions And Answers (Verified!)
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WGU C215 Operations Management – 130 Questions And Answers (Verified!)Advertising revenue model Correct Answer - Provides users with information on services
and products and provides an opportunity for suppliers to advertise
Affiliate revenue model Correct Answer - Companies receive a referral fee for directing business to an affiliate
Appraisal cost Correct Answer - The cost associated with uncovering defects
Automated order entry systems Correct Answer - A method using telephone models to send digital orders to suppliers.
Backwards integration Correct Answer - Owning or controlling sources of raw materials and components.
Benchmarking Correct Answer - Studying other companies business practices for comparison.
Bullwhip effect Correct Answer - Inaccurate or distorted demand information created in the supply chain.
Business to Business commerce Correct Answer - Businesses buying and selling to other businesses.
Business to consumer commerce Correct Answer - Businesses selling to individual consumers.
Cause and effect diagrams Correct Answer - A chart that identifies potential causes of particular quality problems.
Checklist Correct Answer - A list of common defects and the number of observed occurrences of each.
Conformance to specifications Correct Answer - how well a product or service meets the targets and tolerances set by designers.
Continuous improvement Correct Answer - A philosophy of never ending improvement.
Control charts Correct Answer - Charts used to evaluate whether a process is operating within expectations.
Crossdocking Correct Answer - Eliminates storage and order picking functions of a distribution warehouse. Customer defined quality Correct Answer - an integrated effort designed to improve quality performance at every level of the organization.
Deming Prize Correct Answer - Japanese award for companies to recognize efforts in quality improvement.
Distribution management Correct Answer - Responsible for the movement of material from the manufacturer to the customer.
Distribution warehouse Correct Answer - Used for short term storage, consolidation, and product mixing.
Distributor crossdocking Correct Answer - the receiving and consolidating of inbound products from different vendors into a multi-SKU pallet.
E-commerce Correct Answer - Using the internet and web to do business.
E-distributors Correct Answer - Independently owned net marketplaces having catalogs representing thousands of suppliers and designed for spot purchases.
E-purchasing Correct Answer - Companies that connect onlone MRO suppliers to businesses that pay fees to join the market, usually for long term contractual purchasing.
Early supplier involment (ESI) Correct Answer - Involvement of critical suppliers in new
product design.
Electronic data interchange (EDI) Correct Answer - A form of computer to computer communications that enables sharing business documents.
Electronic requests for quotes (eRFQs) Correct Answer - An electronic request for a quote on goods and services.
Electronic storefront Correct Answer - online catalogs of products made available to the general public by a single supplier
Exchanges Correct Answer - Marketplaces that focus on spot requirements of larger firms
in a single industry
External Failure costs Correct Answer - Costs associated with failures that occur at the customer site.
Extranets Correct Answer - intranets that are linked to the internet so that suppliers and customers can be included in the system.
Fitness for use Correct Answer - How well the product performs its intended purpose.
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