Een verslag voor het vak organisatiekunde 1: Futureproof die in periode één van jaar twee wordt gegeven. alle benodigde informatie staat in het document.
, Voorwoord
Wij zijn drie tweedejaars studenten die de opleiding Finance & Control aan hogeschool Inholland te
Alkmaar volgen. Wij hebben de rol gekregen om te onderzoeken of het bedrijf PostNL futureproof is
aan de hand van de huidige situatie en op basis van de verwachtingen in de toekomst. Door middel
van het onderzoek hebben wij een adviesrapport opgesteld voor het bedrijf PostNL.
3
, Inhoudsopgave
Inleiding ................................................................................................................................................... 6
Relevante informatie over PostNL....................................................................................................... 6
Leeswijzer ............................................................................................................................................ 6
Hoofdstuk 1, Probleemanalyse ............................................................................................................... 7
1.1 Probleemanalyse ........................................................................................................................... 7
1.1.1 Bedrijfsprobleemstelling ......................................................................................................... 8
1.1.2 Bedrijfsdoelstelling ................................................................................................................. 8
1.1.3 Analyse bedrijfsprobleem ....................................................................................................... 8
Hoofdstuk 2, Onderzoeksdoelstelling ..................................................................................................... 9
2.1 Hoofd- en deelvragen .................................................................................................................... 9
2.2 Afbakening onderzoek ................................................................................................................... 9
2.3 Randvoorwaarden ......................................................................................................................... 9
Hoofdstuk 3, Theoretisch kader ............................................................................................................ 10
3.1 Managementfilosofie, missie en kernwaarden ........................................................................... 10
3.1.1 Managementfilosofie............................................................................................................ 10
3.1.2 Missie .................................................................................................................................... 10
3.1.3 Kernwaarden......................................................................................................................... 10
3.2 SWOT-ANALYSE ........................................................................................................................... 11
3.3 Ist en Soll aan de hand van VUCA-model .................................................................................... 11
3.4 De Visie ........................................................................................................................................ 12
3.5 MVO ............................................................................................................................................. 13
3.6 Leiderschap .................................................................................................................................. 14
3.7 Bedrijfscultuur ............................................................................................................................. 16
3.8 Verslaggeving............................................................................................................................... 17
Hoofdstuk 4, Methodologie .................................................................................................................. 18
4.1 Onderzoeksopzet ......................................................................................................................... 18
4.2 Uitwerking per deelvraag ............................................................................................................ 18
4.2.1 Deelvraag 1: Wat is futureproof? ......................................................................................... 18
4.2.2 Deelvraag 2: Wat is de huidige situatie rondom futureproof bij PostNL?............................ 19
4.2.3 Deelvraag 3: Wat moet PostNL veranderen om futureproof te worden in 2030? ............... 19
4.2.3 Deelvraag 4: Wat is het advies aan PostNL om in 2030 futureproof te kunnen zijn? .......... 19
Hoofdstuk 5, Onderzoek analyse........................................................................................................... 20
5.1 Managementfilosofie, missie en kernwaarde van PostNL .......................................................... 20
4
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller SophieVanDijkk. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $8.15. You're not tied to anything after your purchase.