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DECA Marketing Cluster Exam Vocabulary 2023 $10.99
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Exam (elaborations)

DECA Marketing Cluster Exam Vocabulary 2023

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DECA Marketing Cluster Exam Vocabulary 2023

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  • February 4, 2023
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  • 2022/2023
  • Exam (elaborations)
  • Questions & answers
  • DECA
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DECA Marketing Cluster Exam
Vocabulary 2023
The legal procedure - Answer The process of reviewing disputes and resolving them
in a fair manner

Sole proprietorship - Answer A form of business ownership in which a business is
owned by one person

Partnership - Answer Form of business ownership in which a business is owned by
two or more people

Corporation - Answer Owned by issuing stock, difficult to form and operate

Monopoly - Answer Market is controlled by one supplier

Marketing - information Management - Answer Marketing function that involves
gathering, accessing, evaluating, and distributing data about customer preferences,
opinions, habits and trends to use in business decisions

Product/service management - Answer Involves obtaining, developing, maintaining
and improving a product or service mix

Selling - Answer Determining client needs and wants and responding through
personalized communication which influences purchase decisions

Promotion - Answer Communicating info about goods, sercices, images or ideas to
achieve a desired outcome

Wholesaler - Answer A business that buys goods from producers or agents and sells
them to retailers

Agents - Answer Assist in selling and promoting a producer's goods

Producers - Answer Growers, providers, or manufacturers of goods or services

Retailers - Answer Businesses that buy consumer goods or services and sell them to
customers

Integrated data between channel members - Answer Technology of electronic billing,
purchase-order verification, bar coding and image processing enabling integrated
data

Vertical and horizontal channel integration - Answer Methods of organizing
distribution channels

Finance department - Answer Utilizes methods to share data

Horizontal channel conflict - Answer Occurs between businesses at the same level

, DECA Marketing Cluster Exam
Vocabulary 2023
Vertical channel conflict - Answer Occurs between different levels of the same
channel (i.e. local branch vs. Corporate office)

Marketing research - Answer Systematic gathering, recording, and analyzing data
about problems relating to goods and services

Businesslike telephone answering - Answer Identify the firm/department and yourself

Casually operated groups - Answer Purpose is to give and find out opinions. No
"rules" exist

Complimentary closing - Answer Yours truly

Work related problems should be discussed with... - Answer Their immediate
supervisor

How to make customers feel important - Answer Use their names in conversation

Employee policy - Answer Policies that explain how employees are to act and deal
with customers

Things to avoid doing with slow, methodical customers - Answer Show them a large
selection of products

Possession utility - Answer Ownership of a product is transferred from the seller to
the customer (credit plans)

Place utility - Answer Making goods and services avaliable at the location wanted by
customers

Form utility - Answer When the shape or form of a product is altered to make it more
useful

When do prices increase? - Answer When buyers will be willing to pay higher prices

Matrix organizational structure - Answer Uses horizontal authority to integrate
departmental functions with product orientation

Oligopoly - Answer Market structure with relatively few sellers where industry leaders
determine prices

Technical monopoly - Answer Type of monopoly in which seller controls the market
with one or more technical products

Advantages of specialization of labor - Answer It's easier to train employees

Peak phase of the business cycle - Answer When economy prosperity reaches a
high point and demand exceeds capabilities of producers

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