Chapter 2—Corporate Citizenship: Social Responsibility, Responsiveness York University ADMS 3660, and Performance
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Course
ADMS 3660
Institution
ADMS 3660
Chapter 2—Corporate Citizenship: Social Responsibility, Responsiveness, and
Performance
TRUE/FALSE
1. A society more satisfied with corporate social responsiveness, performance, and citizenship will
invariably have reduced criticism of business.
ANS: F PTS: 1 REF: 35
NAT: AACSB Analytic | E...
2. The marketplace in the classical view of economics, while being a good allocator of goods and
services, does not do a good job of ensuring that business always acts fairly and ethically.
ANS: T PTS: 1 REF: 35-36
NAT: AACSB Analytic | Creation of Value
3. Philanthropy is the term by Adam Smith in Wealth of Nations to describe the operation of self interest
resulting in the good of society.
4. The company town, in which a major employer builds homes and commercial buildings, and provides
the goods and services needed by its employees, is an example of paternalistic social responsibility.
10. Proponents of the concept of corporate social responsiveness believe that the focus of corporate social
responsibility on accountability or obligation is not dynamic enough to describe business's willingness
and activity to respond to social demands.
13. Carroll's Corporate Social Performance Model helps managers understand that social responsibility is
separate and distinct from financial performance.
14. The corporate social performance concept has not yet spread to the business community.
ANS: F PTS: 1 REF: 57
NAT: AACSB Analytic | Creation of Value
15. A survey done by Walker Information shows that the public thinks that CSR factors impact a
company's reputation even more than its quality, service, and price do.
ANS: F PTS: 1 REF: 48
NAT: AACSB Analytic | Group Dynamics
16. One of the biggest advances in corporate social performance is that the performance criteria for
measuring financial performance and social responsibility have been agreed upon.
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