CVS Pharmacy Technician Exam Questions with
complete solutions
Blue Trash Bags CORRECT ANSWERS PHI (Personal Health Information) and PII (Personally
Identifiable Information)- name, address, DOB, social security number, prescription number, and
any medical information
PII CORRECT ANSWERS Personally Identifiable Information
PHI CORRECT ANSWERS Personal Health Information
Green Trash Bags CORRECT ANSWERS Empty amber viles, prescription bottles, and boxes.
Clear Bags CORRECT ANSWERS Regular garbage.
HIPAA CORRECT ANSWERS A privacy act that helps maintain privacy and security of the
PHI of patients.
DAW Codes CORRECT ANSWERS Dispense as Written. 3 main codes we see in the pharmacy.
DAW 0 CORRECT ANSWERS No product selection indicated.
DAW 1 CORRECT ANSWERS Substitution not allowed by prescriber.
DAW 2 CORRECT ANSWERS Patient requested product dispensed.
Out of Stock Scans CORRECT ANSWERS Completed every Saturday (the day before order
day). Done to verify what we actually have in stock and what we don't.
What you must do before placing an order CORRECT ANSWERS Complete all Rx Return to
Stock (because you might have it)
Processed overstock, damaged, or outdated items (because it may look like you have more than
you actually do)
Straighten and face the pharmacy (things may be there but misplaced).
What you must do to ensure an accurate order CORRECT ANSWERS Cycle counts, Label
Maintenance, Out of Stock Scans, and Review Reports must be performed consistently and
accurately.
, Cycle Counts CORRECT ANSWERS Reports generated in the RF machine to ensure we have
the correct amount of medication on hand.
2 types of Cycle Counts CORRECT ANSWERS Store Initiated and System Generated
Store Initiated CORRECT ANSWERS When you notice a shortage of medication and input it
into the RF machine manually.
System Generated CORRECT ANSWERS A report that generates every day and must be
completed by 10AM
TIL CORRECT ANSWERS Target Inventory Level- necessary to create value for your store and
the patients.
BOH CORRECT ANSWERS Balance on Hand- the quantity of drugs in the pharmacy.
BOO CORRECT ANSWERS Balance on Order- how much of a product you want to order.
Low BOH CORRECT ANSWERS If your BOH is low, an order will be needed so that it meets
the amount of drugs your store needs for the patients.
AIMRx CORRECT ANSWERS Advanced Inventory Management for the Pharmacy. The report
we use for the CVS Warehouse.
Care Check Plus Program CORRECT ANSWERS A program that targets certain prescriptions as
they are processed through our computer. Educates the patients on their medication, condition,
and may give them coupons for over the counter medications related to tneir prescription.
Pick Up CORRECT ANSWERS Serve customers picking up their prescription(s) in the
pharmacy.
Drop Off CORRECT ANSWERS Critical piece of the prescription fulfillment process. The
customer's first interaction with the pharmacy. Input prescriptions, edit/run insurance, manage
OT, make service calls to patients when necessary.
Drive-Thru CORRECT ANSWERS Responsible for both Drop Off and Pick Up tasks.
Production CORRECT ANSWERS Fills prescriptions to keep the process flowing and ensure
medications are filled when promised.
1 OZ= ?ML CORRECT ANSWERS 30 ML
complete solutions
Blue Trash Bags CORRECT ANSWERS PHI (Personal Health Information) and PII (Personally
Identifiable Information)- name, address, DOB, social security number, prescription number, and
any medical information
PII CORRECT ANSWERS Personally Identifiable Information
PHI CORRECT ANSWERS Personal Health Information
Green Trash Bags CORRECT ANSWERS Empty amber viles, prescription bottles, and boxes.
Clear Bags CORRECT ANSWERS Regular garbage.
HIPAA CORRECT ANSWERS A privacy act that helps maintain privacy and security of the
PHI of patients.
DAW Codes CORRECT ANSWERS Dispense as Written. 3 main codes we see in the pharmacy.
DAW 0 CORRECT ANSWERS No product selection indicated.
DAW 1 CORRECT ANSWERS Substitution not allowed by prescriber.
DAW 2 CORRECT ANSWERS Patient requested product dispensed.
Out of Stock Scans CORRECT ANSWERS Completed every Saturday (the day before order
day). Done to verify what we actually have in stock and what we don't.
What you must do before placing an order CORRECT ANSWERS Complete all Rx Return to
Stock (because you might have it)
Processed overstock, damaged, or outdated items (because it may look like you have more than
you actually do)
Straighten and face the pharmacy (things may be there but misplaced).
What you must do to ensure an accurate order CORRECT ANSWERS Cycle counts, Label
Maintenance, Out of Stock Scans, and Review Reports must be performed consistently and
accurately.
, Cycle Counts CORRECT ANSWERS Reports generated in the RF machine to ensure we have
the correct amount of medication on hand.
2 types of Cycle Counts CORRECT ANSWERS Store Initiated and System Generated
Store Initiated CORRECT ANSWERS When you notice a shortage of medication and input it
into the RF machine manually.
System Generated CORRECT ANSWERS A report that generates every day and must be
completed by 10AM
TIL CORRECT ANSWERS Target Inventory Level- necessary to create value for your store and
the patients.
BOH CORRECT ANSWERS Balance on Hand- the quantity of drugs in the pharmacy.
BOO CORRECT ANSWERS Balance on Order- how much of a product you want to order.
Low BOH CORRECT ANSWERS If your BOH is low, an order will be needed so that it meets
the amount of drugs your store needs for the patients.
AIMRx CORRECT ANSWERS Advanced Inventory Management for the Pharmacy. The report
we use for the CVS Warehouse.
Care Check Plus Program CORRECT ANSWERS A program that targets certain prescriptions as
they are processed through our computer. Educates the patients on their medication, condition,
and may give them coupons for over the counter medications related to tneir prescription.
Pick Up CORRECT ANSWERS Serve customers picking up their prescription(s) in the
pharmacy.
Drop Off CORRECT ANSWERS Critical piece of the prescription fulfillment process. The
customer's first interaction with the pharmacy. Input prescriptions, edit/run insurance, manage
OT, make service calls to patients when necessary.
Drive-Thru CORRECT ANSWERS Responsible for both Drop Off and Pick Up tasks.
Production CORRECT ANSWERS Fills prescriptions to keep the process flowing and ensure
medications are filled when promised.
1 OZ= ?ML CORRECT ANSWERS 30 ML
