STNA chapter 2 questions correctly answered

STNA chapter 2 questions correctly answeredSTNA chapter 2 questions correctly answeredcommunication process of exchanging information with others. sending and receiving messages verbal communication uses spoken or written words nonverbal communcation communicating with out using words objective information based on what a person sees, hears, touches, or smells. collected by using your senses subjective information something a person cannot or did not observe incontinence the inability to control the bladder or bowels cliches phrases that are used over and over again and do not really mean anything defense mechanisms unconscious behaviors used to release tension or cope with stress the six defense mechanisms denial, projection, displacement, rationalization, repression, and regression culture system of learned behaviors, practiced by a group of people that is considered to be the tradition of that group and is passed on from one generation to the next impairment loss of function or ability mental health normal functioning of emotional and intellectual abilities mental illness involves the emotions and mental functions, is a disorder combative violent and hostile