Business communication is exchanging information between employees and those outside the organization. Employees and management interact with one another through effective communication to accomplish organizational goals. It aims to reduce errors and enhance organizational procedures.What is exampl...
Concepts of Business Communication
=Meaning,Features,Process,Seven C’s of effective,types & notes
Communication: Conveying of information from one person to
another.
Business: The word business comes from the word busy, and means
doing things.
Meaning of Communication
o Communication is a two way process.
o It is the expression of Facts, Opinions, ideas or
Fellings.
o Transfer of Information from one person to another.
Features of communication
o Feedback is essential to communication.
o Communication is an ongoing process.
o Communication is a goal oriented process.
o Communication is much more than words.
, Communication Process
o Sender = sender is the Person who have an idea .
o Encode = Ideas is encoded with suitable words,
charts, or symbols.
o Transmit = Finally develop Message is transmitted
by the method chosen.
o Receive = it would involve attentive listening to.
o Decode =receiver can be understood.
o Feedback = Receiver’s response to the message .
o Noise = time communication failure ,distracting and
interferes.
Seven C’s of Effective communication
o Clarity of expression
Recipient can understand.
Using the exact same meaning.
o Completeness of information
The Communication must be complete.
Develop and enhances reputation of an
organization.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller paramjitkaur1. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $6.79. You're not tied to anything after your purchase.
