Exam (elaborations)
APCO Fire Exam Study Guide (Questions & Answers)
- Course
- Institution
APCO Fire Exam Study Guide (Questions & Answers)
[Show more]
Seller
Follow
Studyhall
Reviews received
Content preview
APCO Fire Exam Study Guide(Questions & Answers)
Mutual aid Correct Ans - is a process of supplying supplemental personnel,
equipment or other resources to an incident to assist agencies that may be in danger of
becoming overwhelmed in their response
Mutual response Correct Ans - similar to mutual aid, however mutual response
requires the simultaneous dispatch of multiple resources for certain emergencies, such as
high-rise fires and water etc
A Policy Correct Ans - is a guide to thinking
A Procedure Correct Ans - is a guide to action
open ended questions Correct Ans - are questions that cannot be answered with yes
or no
paraphrasing Correct Ans - a brief rephrasing of information provided by the
sender
reflecting feelings Correct Ans - repeating in a short declarative statement the
emotions or feelings that the sender is communicating
inference Correct Ans - the deriving of a conclusion based upon something known
or assumed.
the 5 w's Correct Ans - where - what - when - who - weapons
vehicle description Correct Ans - C- Color
Y- Year
M- Make/Model
B- Body
A- Additional information
L- license num/expiration date
S- State/province of license.
persistent repetition Correct Ans - requires that the request be repeated each time
in the same way. used for hysterical callers.
ALI Correct Ans - Automatic Location Identification. The calling party's address and
dispatch information
, ANI Correct Ans - Automatic Number Identification. The calling party's telephone
number
basic 9 1 1 Correct Ans - a system that provides dedicated lines for carrying 9 1 1
calls to the psap closest to the caller
e911 Correct Ans - Enhanced 9 1 1. automatically provides the callers phone
number and physical address
ESN Correct Ans - Emergency service number. determines which agencies are to
respond to the call for service
PSAP Correct Ans - Public Safety Answering Point
P-PSAP Correct Ans - Primary Public Safety Answering Point
PBX Correct Ans - Private Branch Exchange. a switch that controls a privately
owned group of telephone lines
Selective routing Correct Ans - In conjunction with ani/ali information, calls can be
selectively routed to the correct Police, Fire or ambulance PSAP based on the callers
information
Types of call routing Correct Ans - Direct Dispatch, Call transfer, Call relay and call
referral
Direct dispatch Correct Ans - The call is dispatched directly by the PSAP that
receives the call
Call transfer Correct Ans - The caller is transferred to the appropriate PSAP for
dispatch after the incident location and nature is obtained
Call Relay Correct Ans - Is where information obtained from a caller is provided
(relayed) to the appropriate PSAP, department or agency.
Call referral Correct Ans - the caller is provided the telephone number and asked to
call the appropriate agency.
P-ANI Correct Ans - Pseudo ANI - A number used by the wireless carrier to route
the call and identify the cell site (and sector, if its a sectored sight) from which a wireless
call originates.
VoIP - Voice over Internet Protocol Correct Ans - A technology that allows you to
make telephone calls using the internet
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Studyhall. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $10.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
63613 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now