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APCO FL STATE MOCK EXAM C __ Q&A
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APCO FL STATE MOCK EXAM C __ Q&A
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APCO FL STATE MOCK EXAM C __ Q&AFEMA provides services for crisis counseling, unemployment, legal services and special tax
considerations.
(11.01 - 5) Correct Ans - True
"Ethics" is defined as the principles of honor, morality and accepted rules of conduct that
govern an individual or group.
(02.01 - 1) Correct Ans - True
Active listening is a way of listening and responding that shows interest in what the
speaker is
saying and ensures mutual understanding.
(04.06 - 1) Correct Ans - True
Amber Alerts are the only type of Florida alerts that are displayed on lottery machines and
DOT dynamic messaging signs.
(07.10 - 4) Correct Ans - False
____________________ can be defined as behavior and attitude patterns exhibiting standards
and character marked by pride in oneself and one's career, respect for the people served
and
commitment to the continued development of skills in the pursuit of excellence.
(02.01 - 2) Correct Ans - Professionalism
Civil Law deals with the body of statues and other laws that define conduct which is
prohibited by the government and that sets out government sanctions to be imposed on
those that
breach laws.
(02.04 - 3) Correct Ans - False
Typically, liability exposure for public safety agencies revolves around issues where the
service and ______________________ did not meet the expectations of the public.
(02.04 - 2B) Correct Ans - Standard of care
Information disseminated to the public is governed by: (06.06 - 1A, 3A) Correct Ans -
Agency policies, local government, state laws and federal laws
A deposition (a/k/a "depo") is the taking of testimony under oath.
(02.06 - 2) Correct Ans - True
FEMA is the acronym for;
(11.01 - 4B) Correct Ans - Federal Emergency Management Agency
, NIMS is the acronym for:
(11.04 - 1) Correct Ans - National Incident Management System
Telecommunicators should give information, not advice.
(07.04) Correct Ans - True
When dealing with a suicidal caller, the Telecommunicator should not mention the word
"suicide" to the caller.
(07.07 - 2C) Correct Ans - False
A subject who has blocked himself in an inaccessible area would be considered a
_________________ subject.
(07.06 - 4) Correct Ans - Barricaded
The _________________________ specifies a series of administrative, physical and
technical safeguards for covered entities to ensure the confidentiality, integrity, and
availability
of electronically protected health information.
(02.05 - 3) Correct Ans - Security Rule
The minimum age criteria for a Silver Alert activation is: (07.10 - 2C) Correct Ans -
60
Where is NCIC housed?
(03.09 - 2A) Correct Ans - Clarksburg, West Virginia
What is a sign of physical stress?
(12.03 - 1A) Correct Ans - Insomnia
The DOT Emergency Response Guidebook (ERG) has established a six-digit numbering
system to identify materials.
(10.06 - 2E) Correct Ans - False
Dispatch calls with _______________, ______________ and _______________.
(06.02 - 4) Correct Ans - accuracy, brevity, clarity
What number is used to reach the Florida Relay System, for individuals with hearing and
speech impairments, without TDD capabilities?
(03.07 - 3) Correct Ans - 711
A _________ is a device which gives the ability to receive calls and communicate with
citizens who are hearing impaired and/or unable to verbally communicate, through typing
instead
of speaking.
(03.07 - 2) Correct Ans - TDD
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