USPS Exam 421 SSA Academy
Domestic Mail Manual (DMM) Sets forth the policies and regulations governing domestic mail.
International Mail Manual (IMM) Sets forth the policies and regulations governing international mail
Domestic Mail Mail sent within the US, APO/FPO, the UN, and all US territorie...
USPS Exam 421 SSA Academy
Domestic Mail Manual (DMM) ✔✔Sets forth the policies and regulations governing domestic mail.
International Mail Manual (IMM) ✔✔Sets forth the policies and regulations governing international mail
Domestic Mail ✔✔Mail sent within the US, APO/FPO, the UN, and all US territories and possesions.
Label 127 ✔✔Attached to all anonymous mail being returned to ensure surface transport only.
PolicyNet ✔✔Where all manuals and directives are found.
PS Form 17 ✔✔Stamp requisition/return
PS Form 2976 ✔✔Customs declaration for all international mail.
AVSEC ✔✔Aviation Security
24 Hour Clock ✔✔End to end process that ensures the mail is collected, distributed and delivered on
time.
Administrative Support Manual (ASM) ✔✔Contains policies and procedures for administrative and
support functions within the postal service.
Express Mail Label 11-B ✔✔Post office to addressee
Anonymous Mail ✔✔Bears only stamps as postage, weighs more than 13 oz, and was not accepted by a
postal employee.
, DDD1 ✔✔Decal attached to all mail receptacles explaining the 13oz rule to customers.
Label 200 ✔✔Registered Mail barcode. To avoid confusion, Label 200 is the only barcode to be placed
on the registered mail piece.
PS Form 1000 ✔✔Domestic and International Claims
PS Form 3811-A ✔✔Return receipt after mailing, and electronic return receipt
PS Form 3546 ✔✔Official change/correction to mail forward change of address order
Publication 75 ✔✔Mover's Guide
PS Form 3811 ✔✔Domestic return receipt
PS Form 3849 ✔✔Delivery notice/reminder receipt (pink card)
Express Mail Label 11-HPFU ✔✔Hold for Pickup
PS Form 1509 ✔✔Sender's request for USPS Package Intercept Service
PS Form 3883 ✔✔Six or more certified mails
PS Form 3877 ✔✔Firm mailing book for accountable mail. (Multiple mailings in a single transaction)
PS Form 3575Z ✔✔Employee generated change of address form
PS Form 6182 ✔✔Commercial invoice
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