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BTEC Level 3 Health and Social Care Unit 5 Assignment 2 Meeting Individual Care and Support (Distinction Achieved)
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Unit 5 Meeting Individual Care and Support Needs Assignment 2 (Distinction Achieved)
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Tahseen Al-Zahra50554530
This report will show how professionals work together in partnership to meet the
individual needs of two case studies. The two service users are Jim and R. Jim has
been diagnosed with heart failure, stage 3 renal failure, and has high blood pressure.
Jim has been referred to a care home. R has been left needing support with
independent living after suffering a brain bleed, caused by a stroke, and was not
found for 48 hours.
P6. Explain why Meeting the Needs of the Individuals Requires the
Involvement of Different Agencies
Multi agency working is when two or more agencies come together and combine
their skills and knowledge, to be able to provide the highest quality of care and meet
service user’s needs.1
Clinical commissioning groups (CCG’s) are organisations which have control over
the delivery of all NHS services. They are responsible for about 60% of the NHS
budget. Members of CCG’s include GP's, practice nurses and other healthcare
professionals such as secondary care consultants. CCGs were set up after the
Health and Social Care Act 2012. The aim of all Clinical commissioning groups is to
achieve the best possible health and care outcomes for the local population. CCGs
assess the local population's healthcare needs and they come up with strategies and
priorities to help improve the services. The role of CCG’s is to assess the healthcare
needs of the local area and ensure they are provided. They are in charge of
commissioning and planning healthcare services for the local area including mental
health services, learning disability services, emergency and urgent care,
rehabilitative care, community health services and most planned hospital visits.
CCG’s aim is to give service users, clinicians and GP’s power to influence decisions
on how budgets should be spent for local healthcare services.
Local authorities are in charge of commissioning services for the local area to ensure
the local community receives healthcare services which meet their needs. Taxes are
fairly divided and paid out to local authorities from the central government. Local
authorities are then responsible for fairly allocating the money to meet the local
population's needs.2 Local authorities also assess the individual needs of members
of the local population to ensure they are aware of services available to help them
and are receiving care which is suitable for them. They also work closely with NHS
services and housing partners to support the health and wellbeing of the local
community. Local authorities also have the responsibility of safeguarding children
and vulnerable adults who are at risk of harm.
Health and wellbeing boards are a statutory forum and were created by The Health
and Social Care Act (2012), to assess and integrate public services in the health and
social care sector. They are responsible for assessing the needs of their local
population, encouraging integrated working, and reducing inequalities in healthcare
provided to the local population.3 Health and wellbeing boards have been effective in
1
(Office, 2014)
2
(Oung, 2020)
3
(Pamela, 2016)
, Tahseen Al-Zahra
50554530
reducing time spent in hospitals, as well as hospital admissions and the demand for
GP appointments.
Clinical commissioning groups, health and wellbeing boards and local authorities all
have the common aim of ensuring that members of the local population are all
receiving a high quality of care. Local authorities, CCG’s and health and wellbeing
boards can adapt multi-agency working and work together to reduce inequalities in
healthcare provisions and ensure service users' individual needs can be catered for.
CCG’s and health and wellbeing boards can assess the quality of care that Jim and
R’s service providers are providing them with. They can also allocate resources fairly
to the service providers to ensure Jim and R’s individual needs can be catered for.
Local authorities can assess Jim and R’s situations and provide them with support
and information to ensure they are able to access health and social care services
which are suitable for them. These organisations can work together to ensure there
are no inequalities in health and social care services and services are being provided
fairly.
P7. Explain the Roles and Responsibilities of Different Members of the Multi-
Disciplinary Team in Meeting the Needs of Specific Individuals
Multi-disciplinary working is when professionals from different disciplines, within the
same service, come together and work in a team. They combine their expertise and
skills to be able to provide high-quality, person-centred care to service users.
The role of a GP is to be the primary point of contact when an individual is unwell,
and to provide healthcare for members of the community. A GP has many
responsibilities. Some of these include diagnosing patients, administering
vaccinations, creating treatment plans and monitoring treatments. For both Jim and
R, their GP is responsible for monitoring their treatment plans and checking on their
general health. Jim’s support plan states that GP visits should be arranged as
required, meaning Jim’s GP is his primary point of contact for when he is unwell. It is
important that GPs can meet their service users individual care and support needs
as it makes a positive impact on the service user. If a GP can meet the service
user’s needs, the service user will feel more comfortable with the GP and trust they
are competent. A GP must also ensure they meet the service users individual care
and support needs as this means the individual will be receiving the highest quality
of care.
The role of a care worker is to provide support to an individual who requires
assistance. Some responsibilities of a care worker include providing appropriate
personal care, completing household tasks for the service user, administering
medication, and maintaining confidentiality. Both Jim and R rely on daily visits from
their care worker. Some tasks that R’s care worker is required to complete include
preparing meals for him 4 times a day, as well as assisting him with dressing. Some
tasks that Jim’s care worker is required to complete include offering him assistance
when he is washing and dressing, as well as providing him with company. A care
worker must be able to meet a service user's individual care and support needs as
the service user relies on them. If a care worker meets the service user’s individual
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