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(C215-WGU) WGU C215 Operations Management Study Guide
- Course
- WGU C215 (WGUC215)
- Institution
- Western Governers University
TQM: Total Quality Management - is an integrated organizational effort designed to improve quality at every level. Customer Defined Quality - TQM is about meeting quality expectations as defined by the customer. Conformance to specification - measures how well the product or service meets the...
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