NUR 352 Exam 1 (with errorless answers)

a process of interaction between people in which symbols are used to create, exchange, and interpret messages about ideas, emotions, and mind states correct answers Communication This type of communication involves spoken words or written symbols. correct answers Linguistic communication This type of communication involves nonverbal messages correct answers Paralinguistic communication This type of communication involves the context of the message. (Ex. explaining to the patient what CHF is and what it entails) correct answers Metacommunication Which of the following is NOT a factor of context, which is important to the quality of meaning derived by participants during the process of complementary exchange? a. Mental and physical condition b. Culture c. The patients gender d. Relationship of participants correct answers C What is a frequently cited cause of errors in the delivery of health care? correct answers Communication Which important source of information is a major means of communication between members of the team, is a legal document and evidence of the providers actions? correct answers Electronic health record A belief that the nurse patient relationship is a partnership and that both are equal participants correct answers Mutuality Which phase of the helping relationship would involve reviewing available data, including medical and nursing history? correct answers Preinteraction phase Which phase of the helping relationship would involve closely observing the patient, assessing the patients health status, identifying the patients goals, and letting the patient know when to expect the relationship to be terminated? correct answers Orientation phase Which phase of the helping relationship would involve encouraging the patient to express feelings about their health, encouraging and helping the patient set goals, using therapeutic communication skills to facilitate successful interactions, and taking action to meet the goals set with the patient? correct answers Working phase Which phase of the helping relationship involves evaluating goal achievement with the patient, reminiscing about the relationship with the patient, separating from the patient by relinquishing