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Summary of urgent care

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Summary of urgent care for pharmacy and medical students

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  • May 23, 2023
  • 11
  • 2022/2023
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Introduction to Urgent Care - 29.11


⚡ Learning outcomes:



What is urgent care?

Role of pharmacists

Conditions




⚡ What is urgent care?


An illness or injury that requires urgent attention but is not a life-threatening situation.

Urgent care services include a phone consultation through the NHS111 Clinical Assessment
Service, pharmacy advice, out-of- hours GP appointments, and/or referral to an urgent
treatment centre (UTC)

Ref:- https://www.england.nhs.uk/urgent-emergency- care/about-uec/




⚡ Where are pharmacists involved?



Community pharmacy

NHS111 Clinical Assessment Service

CPCS

Urgent treatment centre (UTC)




Introduction to Urgent Care - 29.11 1

, https://www.rpharms.com/resources/pharmacy-guides/working-in-urgent-emergency-care-a-
guide

https://www.england.nhs.uk/primary-care/pharmacy/urgent-care/




⚡ Structure of 111:



Normal GP Hours: 08:00 to 18:30 Monday to Friday.

Out of hours: 18:30 to 08:00 Monday to Friday and weekends, remains the responsibility of
CCG’s to commission.

111 Service is the first port of call for OOH GP services across the country, most localities
are adopting an integrated urgent care mode i.e. one provider of the 111 and OOH GP
service.




⚡ Head Injuries and Headaches:




Head Injuries:

Full assessment:



Introduction to Urgent Care - 29.11 2

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