Important revenue cycle activities in the pre-service stage include;
Obtaining or updating patient and guarantor information
In the pre-service stage, the cost of the scheduled service is identified and the patient's health plan and benefits are used to calculate;
The amount the patient ma...
CRCR Test Review
Important revenue cycle activities in the pre-service stage include; correct answerObtaining or updating patient and guarantor information
In the pre-service stage, the cost of the scheduled service is identified and the patient's health plan and benefits are used to calculate; correct answerThe amount the patient may be expected to pay after insurance.
Demographic and health plan edit failures are identified and resolved within the Patient Access area. Census activity is processed, Discharges are completed and correctly coded. These activities are considered correct answerPoint-of-service revenue cycle activities.
HFMA best practices call for patient financial discussions to be reinforced; correct answerWith a written statement of the conversation
HFMA's patient financial communications best practices specify that patients should be told about the types of services provided and; correct answerWho participates in providing the service, e.g. surgeons, radiologists, etc.
The process of evaluating compliance with financial assistance policies involves; correct answerThe annual observation, monitoring, and tracking of results for all best practices.
The account resolution clock begins when correct answerThe first statement is sent to the patient
The soft cost of a dissatisfied customer is correct answerThe customer passing on information about their negative experience to potential patients or through social media channels
The hard cost of a dissatisfied customer is correct answerloss of future revenue
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