Cigna 2023 -Our Compliance Program Exam Latest Update Which of the following best describe the auditing and monitoring programs of the Sales Development Action Program (SDAP)? - ANSWER Sales Integrity monitors data pertaining to the sale of Cigna products and potential violations of state, federal or Cigna policy. Brandon, a sales agent completed the review of Cigna policies and procedures and signed the attestation to comply last year. Will Brandon be required to complete the review and attestation again this year? - ANSWER All sales agents of Cigna are contractually obligated to review and abide by the policies and procedures and sign an attestation yearly. Which of the following are examples of protected or confidential information - ANSWER All of the above. HIPAA rules apply to "business associates", in addition to health plans and providers. Which of the following are included under "business associates"? - ANSWER Employees and subcontractors such as contracted sales agents and brokers. Which of the following statements is accurate? - ANSWER Cigna's goal is for all sales agents to practice compliance daily in the course of representing the company. Which of the following statements is true of the HITECH act? - ANSWER It made business associates of covered entities directly liable for compliance with certain HIPAA Security and Privacy Rules. Which of the following is a reason why the the Compliance Department conducts internal and external audits? - ANSWER To identify areas of risk and compliance with Federal and State regulatory guidelines. Kate, a broker sales agent, suspects a disclosure of a member's PHI and decides to report her suspicion to the privacy officer. Turns out after investigation that there really was no disclosure of PHI. Which of these options appropriately describes her actions? - ANSWER She did the right thing; reasonable suspicions of disclosure of PHI should be reported.
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