ARE 112 Midterm 2 Exam Questions & Answers 2023/2024
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Course
ARE 112
Institution
ARE 112
ARE 112 Midterm 2 Exam Questions & Answers 2023/2024
Coercive power - ANSWER-→ the power to punish
Legitimate power - ANSWER-→ the power granted by some authority
Expert power - ANSWER-→ the power of have some specific skill or knowledge not found in others
Referent power - ANSWER...
ARE 112 Midterm 2 Exam Questions &
Answers 2023/2024
Coercive power - ANSWER-→ the power to punish
Legitimate power - ANSWER-→ the power granted by some authority
Expert power - ANSWER-→ the power of have some specific skill or knowledge not found in others
Referent power - ANSWER-→ the power from admiration or respect
Reward power - ANSWER-→ the power from being able to provide a reward to others
Change Management - ANSWER-examples are phase method and cross over method.
Why change occurs (this is more related to incremental changes than transformational changes) -
ANSWER-1) Dissatisfaction with the present situation
2) External pressures toward change
3) Momentum toward change
Threats to the Change Process - be able to recognize these terms: - ANSWER-1) Degree of change
2) Time frame
3) Impact of culture
4) Loss of existing benefits
5) Threat to position power
6) Threat to security
7) Redistribution of power
8) Disturb existing social networks
9) Uncertainty regarding change
, 10) Disruption of routine
Method of change management: Phases - ANSWER-1) Unfreezing - prepare for change
2) Changes
3) Refreezing - change is stabilize
Method of change management: Crossover - ANSWER-cross over the line, fast lane to the slow lane.
dont straddle. PC-Apple, no training (ex. paper class schedule --> Class Search Tool. )
Change strategies - ANSWER-1) Force-Coercion
2) Rational Persuasion
3) Shared Power
4) Headcount
5) Dashboard
Force-Coercion - ANSWER-Use of formal authority to create change
Power Bases: Legitimate, Reward, Coercive
Managerial Behavior: Direct forcing, Political maneuvering
Likely Results: Faster but may only be temporary
Rational Persuasion - ANSWER-Creating change thru rational and empirical arguments
Power Bases: Expertise
Managerial Behavior: Informational efforts
Likely Results: Highly variable depending on acceptance of change
Shared Power - ANSWER-Developing support thru personal values, beliefs, and commitments
Power bases: Referent
Managerial Behavior: Participative efforts
Likely Results: Slower, but able to internalize the changes
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