Exam (elaborations)
NRF Customer service exam study guide 1. A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants: Get to
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NRF Customer service exam study guide 1. A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants: Get to know what the customer wants 2. Whic...
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