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Test Bank for Operations and Supply Chain Management, 17th Edition by F. Robert Jacobs $29.49
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Test Bank for Operations and Supply Chain Management, 17th Edition by F. Robert Jacobs
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  • Operations Management
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  • Operations Management

Test Bank for Operations and Supply Chain Management, 17th Edition 17e by F. Robert Jacobs and Richard Chase. ISBN-13: 1271 Full Chapters test bank included Section One: Strategy, Products, and Capacity Chapter 1: Introduction Chapter 2: Strategy Chapter 3: Design of Products and Ser...

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  • July 23, 2023
  • 431
  • 2022/2023
  • Exam (elaborations)
  • Questions & answers

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  • Operations Management
  • Operations Management

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Chapter 01 17e Jacobs
1) Efficiency means doing the right things to create the most value for the company.
⊚ true
⊚ false



2) Effectiveness means doing the right things to create the most value for the company.
⊚ true
⊚ false



3) A doctor completes a surgical procedure on a patient without error. The patient dies anyway.
In operations management terms, we could refer to this doctor as being efficient but not
effective.
⊚ true
⊚ false



4) A worker can be efficient without being effective.
⊚ true
⊚ false



5) A process can be effective without being efficient.
⊚ true
⊚ false



6) Operations and supply chain management is defined as the design, operation, and
improvement of the systems that create and deliver the firm's primary products and services.
⊚ true
⊚ false



7) The term "value" refers to the relationship between quality and the price paid by the
customer.
⊚ true
⊚ false




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