100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Previously searched by you
Previously searched by you
logo
Test Bank for BCOM, 11th Edition by Carol M. Lehman $29.49
Add to cart
Quickly navigate to
Preview
  2.  
  3. Business Communication
  4.  
  5. Business Communication

Exam (elaborations)

Test Bank for BCOM, 11th Edition by Carol M. Lehman
 1 purchase
  • Course
  • Business Communication
  • Institution
  • Business Communication

Test Bank for BCOM 11e 11th Edition by Carol M. Lehman, Debbie D. DuFrene, Robyn Walker. ISBN-13: 1243 Full Chapters test banks are included 1. Establishing a Framework for Business Communication. 2. Focusing on Interpersonal and Group Communication. 3. Planning and Decision Making. 4. Pre...

[Show more]

Preview 1 out of 679  pages

Document information

  • July 24, 2023
  • 679
  • 2022/2023
  • Exam (elaborations)
  • Questions & answers

Subjects

Written for

  • Business Communication
  • Business Communication

Seller

avatar-seller
StepsSol

Reviews received

Content preview

Chapter 01: Establishing a Framework for Business Communication
Multiple Choice

1. In ideal situations, the goal of communication is to _____.
a. reach mutual understanding
b. better prospects of self-advancement
c. provide valuable feedback
d. commend others
ANSWER: a
FEEDBACK: a. Correct. In ideal situations, the goal of communication is to reach mutual
understanding. Studies indicate that managers typically spend 60 to 80
percent of their time involved in communication. Refer to 1-1: Value of
Communication.
b. Incorrect. Without mutual understanding, effective communication has not
taken place. Refer to 1-1: Value of Communication.
c. Incorrect. Without mutual understanding, effective communication has not
taken place. Refer to 1-1: Value of Communication.
d. Incorrect. Without mutual understanding, effective communication has not
taken place. Refer to 1-1: Value of Communication.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Value of Communication
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: BCOM.LEHM.24.01.01 - Define communication and describe the value of
communication in business.
ACCREDITING STANDARDS: ACS.BCOM.03 - Communication
TOPICS: Business communications
Principles of communication
KEYWORDS: Bloom's: Understand
DATE CREATED: 7/14/2022 8:49 AM
DATE MODIFIED: 1/26/2023 9:57 AM

2. In the communication process, differences in education level, experience, and culture of the sender and the receiver
are examples of _____.
a. synergies
b. interferences
c. chronemics
d. connotations
ANSWER: b
FEEDBACK: a. Incorrect. Differences in educational level, experience, and culture of the
sender and the receiver are examples of interferences. Refer to 1-2: The
Communication Process.
b. Correct. Interferences, also called barriers, are numerous factors that hinder
the communication process. Differences in educational level, experience, and
culture of the sender and the receiver are examples of interferences. Refer to
1-2: The Communication Process.
. Page 1

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller StepsSol. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $29.49. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

69052 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 15 years now

Start selling
$29.49  1x  sold
  • (0)
Add to cart
Added