WGU C215 Operations Management (A+ Graded Already)

Advertising revenue model correct answers Provides users with information on services and products and provides an opportunity for suppliers to advertise Affiliate revenue model correct answers Companies receive a referral fee for directing business to an affiliate Appraisal cost correct answers The cost associated with uncovering defects Automated order entry systems correct answers A method using telephone models to send digital orders to suppliers. Backwards integration correct answers Owning or controlling sources of raw materials and components. Benchmarking correct answers Studying other companies business practices for comparison. Bullwhip effect correct answers Inaccurate or distorted demand information created in the supply chain. Business to Business commerce correct answers Businesses buying and selling to other businesses. Business to consumer commerce correct answers Businesses selling to individual consumers. Cause and effect diagrams correct answers A chart that identifies potential causes of particular quality problems. Checklist correct answers A list of common defects and the number of observed occurrences of each. Conformance to specifications correct answers how well a product or service meets the targets and tolerances set by designers. Continuous improvement correct answers A philosophy of never ending improvement. Control charts correct answers Charts used to evaluate whether a process is operating within expectations. Crossdocking correct answers Eliminates storage and order picking functions of a distribution warehouse. Customer defined quality correct answers an integrated effort designed to improve quality performance at every level of the organization.