Exam (elaborations)
WGU C215 Study Guide | Questions and Answers with complete solution
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Total Quality Management (TQM) Philosophy - 1. customer focus 2. continuous improvement 3. employee empowerment 4. use of quality tools 5. product design 6. process management 7. managing supplier quality Process Capability Index (Cpk) - Basic function of Six Sigma. Measures the process pote...
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