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BA302 Exam 1 questions and 100% correct answers
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BA302 Exam 1 questions and 100% correct answers
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BA302 Exam 1why study supply chain - correct answer •Every organization must make a product or provide a service that someone values.
•Most organizations function as part of larger supply chains.
•Organizations must carefully manage their operations and supply chains in order to prosper and, indeed, survive.
operations management - correct answer The planning, scheduling, and control of the activities that transform inputs into finished goods and services.
inputs - correct answer - materials
- intangible needs - information
transformation process - correct answer - manufacturing operations - service operations
outputs - correct answer - tangible goods
- fulfilled needs - satisfied customers
supply chain management - correct answer The active management of supply chain activities and relationships in order to maximize customer value and achieve a sustainable competitive advantage.
supply chain - correct answer A network of manufacturers and service providers that work together to create products or services needed by end users. These manufacturers and service providers are linked together through physical flows, information flows, and monetary flows. upstream - correct answer - Activities or firms positioned earlier in the supply chain.
- seconds tier supplier, first tier supplier
downstream - correct answer - Activities or firms positioned later in the supply chain.
- distributor, retailer
first tier supplier - correct answer A supplier that provides products or services directly to a firm.
second tier supplier - correct answer A supplier that provides products or services to a firm's first-tier supplier.
Supply Chain Operations Reference (SCOR) Model - correct answer •Planning activities, which seek to balance demand requirements against resources and communicate these plans to the various participants.
•Sourcing activities, which include identifying, developing, and contracting with suppliers and scheduling
the delivery of incoming goods and services.
•"Make," or production, activities, which cover the actual production of a good or service.
•Delivery activities, which include everything from entering customer orders and determining delivery dates to storing and moving goods to their final destination.
•Return activities, which include the activities necessary to return and process defective or excess products or materials.
supply chain flows - correct answer - source: raw material, sub producer - make: manufacturing plant - deliver: distributor/wholesaler, retailer, end customer - return
agility - correct answer The ability to recalculate plans in the face of market, demand and supply volatility and deliver the same or comparable cost, quality and customer service.
information technologies - correct answer -Internet -Electronic Commerce
people - correct answer -There is currently a shortage of talented operations and supply chain professionals.
-Poor relationships within any link of the supply chain can have disastrous consequences for all other supply
Potential Career Paths in Operations and Supply Chain Management - correct answer -Analyst
-Production Manager
-Service Manager
-Sourcing Manager
-Commodity Manager
-Supplier Development Manager
-International Logistics Manager
-Transportation Manager
Professional Organizations - correct answer -APICS - The Association for Operations Management
-ISM - The Institute for Supply Management
-CSCMP - The Council of Supply Chain Management Professionals
-ASQ - The American Society for Quality
Major Operations and Supply Chain Activities - correct answer -Process selection
-Forecasting
-Capacity planning
-Inventory management
-Planning and control
-Purchasing
-Logistics
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