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ISA Utility Specialist (Chapters 1-7) {2023 LATEST} /436 Questions And Answers (Rated A+)
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ISA Utility Specialist (Chapters 1-7) {2023 LATEST} /436 Questions And Answers (Rated A+)
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ISA Utility Specialist (Chapters 1-7) {2023LATEST} /436 Questions And Answers (Rated A+)
Quiz :In the U.S., enforcement of safety work rules resides with: -
√Answer :Occupational Safety & Health Administration
(OSHA)
Quiz :Utility pruning is the pruning of trees located in the vicinity of power lines
for the purpose of __________ __________ __________. - √Answer :ensuring
reliable service
Quiz :A comprehensive vegetation management program should be
__________ rather than reactive, & based on principals of __________
vegetation management. - √Answer :proactive;
integrated
Quiz :What is a volt? - √Answer :a unit of electrical force
Quiz :Major storms or __________ weather events are the usual cause of
power outages over large areas. - √Answer :catastrophic
Quiz :Without __________, messages can have multiple meanings. -
√Answer :context
Quiz :ISA BMPs provide a practical guide for implementing __________
__________. - √Answer :industry standards
Quiz :Electrical resistance determines how much __________ is required to
move electricity along a conductor and is measured in __________. -
√Answer :energy;
ohms
Quiz :When communicating, a person's experience & __________ will
influence how the person reacts. - √Answer :perceptions
Quiz :Crew mobilization for a storm event is much more rapid from a
__________ status. - √Answer :standby
Quiz :NERC standards are specific to what line voltages? - √Answer :200 kV &
above
,Quiz :An important first step in any vegetation management program should
be to asses system conditions, which is often done through an __________. -
√Answer :inventory
Quiz :Which type of cuts are less unacceptable? - √Answer :internodal cuts
(e.g. topping)
Quiz :A worker neglecting to wear cut-resistant chaps while operating a
chainsaw is committing an unsafe __________, while an employer failing to
provide chaps is creating an unsafe __________. - √Answer :act;
condition
Quiz :A conductor carrying more than __________ volts would be considered a
NERC line. - √Answer :200,000
Quiz :Communication is both verbal & nonverbal. When a customer is
confronted with contradictory information, the person will usually believe the
__________ message. - √Answer :nonverbal
Quiz :Voluntary safety standards for pruning, trimming, repairing, maintaining
& removing trees, & cutting brush: - √Answer :ANSI Z133
Quiz :NERC standards require the reporting of all tree caused outages by
__________ categories - √Answer :three
Quiz :A traditional cycle will schedule maintenance __________ trees grow
into conductors. - √Answer :before
Quiz :Which type of cuts are more acceptable? - √Answer :nodal cuts
(e.g. drop-crotch, thinning)
Quiz :The __________-__________ rule suggests that workers should take
time before starting a job to check for potentially unsafe conditions & discuss
them. - √Answer :two-minute
Quiz :According to ANSI Z133, the minimum approach distance for persons
other than qualified line-clearance arborists for 50 kV & less is __________. -
√Answer :10 feet
,Quiz :Trees growing into contact with a single-phase distribution conductor
pose __________ threat of a tree-ground fault. - √Answer :little
Quiz :Where should the final cut be made for proper utility pruning? -
√Answer :just outside of the branch bark ridge and the branch collar
Quiz :A vegetation management scheduling unit may be an entire __________
or a __________ __________. - √Answer :circuit;
geographical area
Quiz :2 examples of protective equipment: - √Answer :circuit breakers
lightning receptors
Quiz :On a storm site, cutting should not begin until all risks have been
assessed & the __________ approach has been decided & adopted. -
√Answer :safest
Quiz :Actively __________ can facilitate understanding a customer's
perceptions and demonstrate the utility representative's sincere interest in a
customer. - √Answer :listening
Quiz :As clearance work progresses, __________ between crews & dispatcher
is critically important to determine locations of downed or damaged lines. -
√Answer :communication
Quiz :__________ negotiation uses the best aspects from both hard & soft
bargaining. - √Answer :interest-based
Quiz :An energized wire or conductor in a circuit is also known as a
__________. - √Answer :phase
Quiz :Fast-growing, problem species are sometimes known as __________
__________. - √Answer :cycle busters
Quiz :Flush cuts damage which tissues? - √Answer :the trunk
Quiz :Clearing for a new distribution line is likely to be paid for by a
__________ budget. - √Answer :capital
, Quiz :Surface temperatures at the point of contact with high voltage can reach
__________ degrees F. - √Answer :1,000
Quiz :__________ __________ occurs when someone touches an energized
fixture. __________ __________ can occur when a person touches a
conductive object that is in contact with an energized fixture. - √Answer :direct
contact;
indirect contact
Quiz :A grid-based scheduling system is most likely to be used by highly
__________ utilities. - √Answer :urbanized
Quiz :Why is utility pruning done? - √Answer :to maintain safety and rights-of-
way
Quiz :Reactive maintenance is often called __________. - √Answer :hotspotting
Quiz :True or False?
Guy wires are intended to help support poles but may become unintentionally
energized. - √Answer :true
Quiz :One of the highest personal risks in a storm is __________. -
√Answer :fatigue
Quiz :When trying to negotiate mutually agreeable solutions & gain
commitment based on customer interests, the focus should be on __________,
no on specific individuals. - √Answer :issues
Quiz :A __________ is similar to a fuse or cutout, but it resets after a
predetermined time period. - √Answer :re-closer
Quiz :Always consider that all lines are __________. - √Answer :energized
Quiz :Tree replacement programs are an important aspect of many utility
customer relations programs & focus on selecting: - √Answer :the right tree for
the right place
Quiz :If a structurally weak tree were on or close to the utility right-of-way,
__________ __________ & __________ would be considered targets. -
√Answer :utility lines & equipment
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