CCHP Final Study Guide Questions with 100%Verified Answers

key words in the definition of culture - accepted or familiar stages of health communication model - 1. planning and strategy development 2. developing & pretesting concepts, messages, & materials 3. implementing the program 4. assessing effectiveness & making refinements paralanguage - language without the words proxemics - perception and use of interpersonal and personal space nonverbal communication - communication using body movements, gestures, and facial expressions rather than speech concepts representative of all cultures - - paralanguage - proxemics - nonverbal communication - cultural knowledge comes from dialogue CLAS standards (definition) - national standards for providing culturally & linguistically appropriate services in health care what are the CLAS standards - - provide language assistance services - individual must be made aware that services are available - competent providing language assistance - health related material in patient's preferred language historical perspectives - - misunderstanding & mistrust lead to conflict - people label those of another nation as one thing - individuals within cultures need to be viewed as wholes and made of their own diverse parts below basic health literacy - indicates no more than the most simple & concrete literacy skills (~14%) basic health literacy - indicates skills necessary to perform simple & everyday literacy activities (~22%) intermediate health literacy - indicates skills necessary to perform moderately challenging literacy activities (~53%) proficient health literacy - indicates skills necessary to perform more complex and challenging literacy activities (~12%) majority of population has what health literacy level? - intermediate (53%) national assessment of adult literacy (NAAL) results - higher health literacy in: - women - white and asian/pacific islander - adults who spoke only english before starting school - those with higher education lower health literacy: - hispanics - 65 years - adults at poverty level health outcomes from low health literacy - - increased use of emergency care & hospitalizations - lower instance of preventative services - poorer skills in taking medications - poorer interpretation of labels - more likely to suffer from depression - poorer health status among elderly - higher all-cause mortality in elderly