Wellcare ACT Mastery Exam 2023-2024 –
Teleagent Questions and Answers
Selection and Enrollment - ANSWER-Members use ratings systems to help them choose a plan or decide whether to stay with our plans.
Reputation - ANSWER-Wellcare strives to be an industry-leading organization that is attractive & valuable to our members and to our providers & government partners.
Member Service - ANSWER-Our first priority is to provide our members with excellent care and service.
Additional Courses - ANSWER-There will be additional courses offered that are not required for certification but are highly recommeded!
Medicare Advantage Plans (MA) - ANSWER-provide an alternative to original Medicare.
2022 Plan Consolidation - ANSWER-We are reducing the number of plans due to CMS limits on the number of PDPs a plan sponsor is allowed to offer.
Only the following members will be eligible for the SSM Program: - ANSWER-Non-low-
income enrollees, Members using insulin.
What is Wellness (S4802) into Value Script (S4802) - ANSWER-Walmart will no longer be a preferred Pharmacy: Members who continue to user Walmart will pay the standard cost-share
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