PHR Prep| 867 Questions| With Complete Solutions

Change Agent correct answer: an expert in diagnosing and changing organizations by applying behavioral science knowledge Critical Evaluation correct answer: Interpreting data/metrics to determine ROI and org impact in making business decisions Mission Statement correct answer: Explains why an organization exists, how it contributes to society, and which values guide its actions Imperfect Competition correct answer: Environment with few or no competitors, numerous suppliers and buyers, asymmetric products, and barriers to entry. Value Chain correct answer: Represents how companies are linked together in the production of goods and services - obtaining inputs from suppliers, adding value to them, and passing them on to buyers. Structure correct answer: The designated relationships in an organization that explain who reports to whom. Industrial Organization Model correct answer: Focuses on competitive pressures from other firms in the industry and identifying competitive niche accordingly. Suggests external environment determines successful strategy. Porter's Five Forces correct answer: Suppliers, buyers, rival firms, product substitutes, new entrants Budget correct answer: Management tool for monitoring the performance of a business unit and controlling its actions Cost Accounting correct answer: Calculates the actual dollar cost of specific HR activities and evaluates the value of the activity through financial contribution to the organization Cost Accounting correct answer: Calculating turnover costs using separation costs, training and development costs, and lost performance. Environmental Scanning correct answer: Long-range analysis of employment patterns and the composition of the labor force or just simply examining the economic and social forces influencing the organization Efficiency correct answer: How well an org creates products from the materials and energy used to create them. Effectiveness correct answer: The entire cycle of obtaining inputs, transforming them into useful products, selling them, and obtaining more inputs. Efficient correct answer: An organization must be BLANK in order to be effective. Mechanistic correct answer: An organizational structure that has homogeneous functional departmentalization, centralized decision making, formal rules, and control mechanisms with highly specialized jobs Cultural Artifacts correct answer: Tangible aspects of culture such as behaviors, language, symbols, uniforms, etc. Transactional correct answer: BLANK Leader that gets things done through contingent rewards such as recognition, pay increases, and advancement opportunities. Field Survey correct answer: Gathering information from employees who are working in their natural, everyday environment. (Questionnaire measuring EE interests) Unobtrusive correct answer: BLANK measure that does not influence how people behave and focuses on data from existing sources. Handbook correct answer: Explains the history and culture of the company Handbook correct answer: Document that contains summary information only. 100 correct answer: How many employees generally start to require a separate staff function for HR Control correct answer: A role HR can play through placing goals, quotas, timetables, etc. on another department. Consultation correct answer: The art of providing direct guidance to organizational stakeholders. Cost Leadership correct answer: Being the low-cost producer Differentiation correct answer: Having a unique product Focus correct answer: Having a unique product in a narrow market Prospector correct answer: BLANK strategy that involves innovation, risk taking, and seeking new opportunities for growth. Core Competency correct answer: The unique skills and resources that provide a competitive advantage