PHR Practice Questions With Complete Solutions

80/20 rule correct answer: 80 percent of problems are caused by 20 percent causes. Pareto chart. LMRDA (Labor Management Reporting and Disclosure Act) correct answer: Taft Hartley act, one regulation is prohibition of closed shops and the allowances of union shops with the consent of the majority of employees. Zipper clause correct answer: an employment agreement in which both parties waive the right to demand bargaining on any matter not dealt with in the contract, regardless of whether that matter was contemplated when the contract was negotiated or signed. Strategic Management correct answer: Ongoing process of innovation, advantage, value creation, and reassessment used to forecast the next organizational challenge. These functions are planning, organizing, directing, and controlling. Stages of stress correct answer: arousal stage, resistance stage, exhaustion stage. Identified by dr. Hans selye. arousal stage correct answer: Teeth grinding, insomnia, irritability, anxiety, forgetfulness, and inability to concentrate. resistance stage correct answer: Fatigue without cause, mood swings, social withdraws, resentment, indifference, defiance, procrastination, and indecision. exhaustion stage correct answer: Headaches, chronic fatigue, indigestion, intestinal problems, chronic depression, hostility, isolation, disorganization, poor judgement, and disillusionment The Clayton act correct answer: Passed in 1914 to limit the use of injunctions to break strikes and exempted unions from the Sherman antitrust act. Sherman Antitrust Act correct answer: an 1890 law that banned the formation of trusts and monopolies in the United States. HR audit correct answer: is a comprehensive method (or means) to review current human resources policies, procedures, documentation and systems to identify needs for improvement and enhancement of the HR function as well as to assess compliance with ever-changing rules and regulations. What is the most important consideration in workforce planning and employment? correct answer: The legal and regulatory environment Title VII of the Civil Rights Act of 1964 was amended three times to clarify and expand its coverage. correct answer: Equal Employment Opportunity Act of 1972, Pregnancy Discrimination Act of 1978 and Americans with Disabilities Act of 1990 The process of attempting to retain the knowledge of workers is known as what? correct answer: Knowledge management ADDIE model correct answer: Analysis Design Development Implementation Evaluation Which of the following is the correct sequence of instructional design? correct answer: (ADDIE) Analysis, design,