Epic Test Questions With Complete Solutions

Which record stores information about the person responsible for the balance on charges? correct answer: Guarantor When creating a coverage record in the system, you must choose the correct ____________ and ____________ listed on the subscriber's insurance card. correct answer: plan;ID True or False: A patient can have more than one guarantor account. correct answer: True Which of the following is stored in the patient record? (Circle all that apply) A) Medical Record Number (MRN) B)Emergency contacts C)Clinical Documentation D)Insurance Coverage correct answer: A,B,C When you are entering subscriber information for a new coverage, which button can you click to save you time if the patient and the subscriber have the same addresses? correct answer: Pull Info True or False: When you schedule a walk-in appointment, the system automatically selects the first available time slot for the physician correct answer: True You are updating a patient's registration information. That patient hands you her new insurance card. You look for the insurance in the system but can't find it. What should you do? A)Select a coverage with the closest name B)Do not enter her insurance information C)Select a generic coverage and enter information from the card D)Call somebody who has more security than you to do the search correct answer: C Which of the following payment types can be partially refunded using the POS Refund module? A)Check B)Credit Card C)Cash correct answer: Cash True or False: The front desk user can use the POS Refund module to issue a refund from a last week's visit. correct answer: False True or False: It is possible to refund payments collected at the front desk the same day they are collected. correct answer: True What is the purpose of counting the number of bills and recording the check and their amounts? correct answer: Double checking money in system with money in drawer. Which button automatically matches the money you recorded from your cash drawer with the money posted in the system? correct answer: Select All Charges go through the Charge router A)Charge Router Charge Entry B)PB Charge Entry correct answer: A Can enter charges that will post in Professional Billing A)Charge Router Charge Entry B)PB Charge Entry correct answer: A,B Can enter charges that will post in Hospital Billing A)Charge Router Charge Entry B)PB Charge Entry correct answer: A Calculates prices in Charge Entry A)Charge Router Charge Entry B)PB Charge Entry correct answer: B Can enter a price override