Test Bank For Employee Training & Development 8Th Edition by Raymond Noe
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Course
Employee Training & Development
Institution
Employee Training & Development
Employee Training and Development, 8e (Noe) Chapter 3 Needs Assessment
1) Which of the following statements is true of needs assessment?
A) The process should not provide information regarding outcomes to evaluate training. B) Upper- and mid-level managers should be excluded.
C) The process can ...
,Employee Training and Development, 8e (Noe)
Chapter 1 Introduction to Employee Training and Development
1) ________ refers to training, formal education, job experiences, relationships, and assessments
of personality, skills, and abilities that help employees prepare for future jobs or positions.
A) Knowledge management
B) Formal training
C) Development
D) Succession planning
Answer: C
Difficulty: 1 Easy
Learning Objective: 01-02 Draw a figure or diagram and explain how training, development,
informal learning, and knowledge management contribute to business success.
Accessibility: Keyboard Navigation
Gradable: automatic
2) Which of the following statements is true of human capital?
A) Human capital is an organization's tangible asset.
B) It is easy to imitate or purchase an organization's human capital.
C) Motivation to deliver high-quality products and services is a part of human capital.
D) Human capital is standardized in companies.
Answer: C
Difficulty: 1 Easy
Learning Objective: 01-02 Draw a figure or diagram and explain how training, development,
informal learning, and knowledge management contribute to business success.
Accessibility: Keyboard Navigation
Gradable: automatic
3) Informal learning ________.
A) is developed and organized by a company
B) is not required for the development of human capital
C) cannot be controlled by the employees
D) leads to the effective development of tacit knowledge
Answer: D
Difficulty: 1 Easy
Learning Objective: 01-02 Draw a figure or diagram and explain how training, development,
informal learning, and knowledge management contribute to business success.
Accessibility: Keyboard Navigation
Gradable: automatic
,4) Which of the following is true of tacit knowledge?
A) It is easily codified and transferred from person-to-person.
B) Formulas and definitions are examples of tacit knowledge.
C) It is best acquired through formal training and development.
D) It is best acquired through informal learning.
Answer: D
Difficulty: 1 Easy
Learning Objective: 01-02 Draw a figure or diagram and explain how training, development,
informal learning, and knowledge management contribute to business success.
Accessibility: Keyboard Navigation
Gradable: automatic
5) ________ is an example of tacit knowledge.
A) Personal knowledge based on experience
B) Knowledge of formal processes
C) Knowledge of definitions
D) Knowledge of formulas
Answer: A
Difficulty: 1 Easy
Learning Objective: 01-02 Draw a figure or diagram and explain how training, development,
informal learning, and knowledge management contribute to business success.
Accessibility: Keyboard Navigation
Gradable: automatic
6) ________ refers to a systematic approach for developing training programs.
A) Total quality management
B) Continuous learning
C) The Instructional System Design (ISD) model
D) Training and development
Answer: C
Difficulty: 1 Easy
Learning Objective: 01-03 Discuss various aspects of the training design process.
Accessibility: Keyboard Navigation
Gradable: automatic
, 7) Which of the following statements is true of the Instructional System Design (ISD) model?
A) The model is generally universally accepted.
B) The model specifies an orderly, step-by-step approach to training design.
C) The model eliminates the need for trainers to use their own judgment.
D) The model has no underlying assumptions, which makes it very flexible.
Answer: B
Difficulty: 2 Medium
Learning Objective: 01-03 Discuss various aspects of the training design process.
Accessibility: Keyboard Navigation
Gradable: automatic
8) The fifth step in the training design process is to develop an evaluation plan that involves
identifying ________.
A) an appropriate training method
B) the requirements for training
C) employees with motivation and basic skills
D) the types of outcomes training is expected to influence
Answer: D
Difficulty: 2 Medium
Learning Objective: 01-03 Discuss various aspects of the training design process.
Accessibility: Keyboard Navigation
Gradable: automatic
9) Which of the following steps of the training design process involves person and task analysis?
A) ensuring transfer of training
B) developing an evaluation plan
C) conducting needs assessment
D) monitoring and evaluating the program
Answer: C
Difficulty: 1 Easy
Learning Objective: 01-03 Discuss various aspects of the training design process.
Accessibility: Keyboard Navigation
Gradable: automatic
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