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Managing Human Resources Canadian 8th Edition by Belcourt - Test Bank
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,Indicate whether the statement is true or false.1. Employee productivity is the result of a combination of employees’ abilities, motivation, and work environment, and
the technology they have to work with.
a. True
b. False
2. Employee leasing shifts administrative costs from the company to a professional employer organization.
a. True
b. False
3. Family-friendly companies may risk alienating those employees who cannot utilize benefits provided.
a. True
b. False
4. Organizations own their human capital, including investments made in training and development.
a. True
b. False
5. HR programs and assignments are often the primary method by which knowledge is transferred among employees.
a. True
b. False
6. Reallocation of resources and assets is most often the reason for failed change management.
a. True
b. False
7. Women are heavily concentrated in managerial occupations.
a. True
b. False
8. Employee leasing refers to employing workers in their homes rather than within the traditional office environment.
a. True
b. False
9. Some companies report that offering family-friendly benefits is so successful there are virtually no drawbacks.
a. True
b. False
10. Managing diversity means ensuring all employees are treated equally.
a. True
b. False
11. A recent study suggests that about 55 percent of Canada’s workforce will be impacted by globalization, with
knowledge workers and manufacturing jobs taking the brunt of the impact of the competition by lower-wage countries.
a. True
b. False
12. A human resource information system (HRIS) provides current and accurate data for control and decision making by
managers.
, a. True
b. False
13. Due to increases in education, the gap between the educated and the non-educated is decreasing.
a. True
b. False
14. Managers in general and HR managers in particular should be concerned with the makeup and expectations of their
employees.
a. True
b. False
15. HR professionals do not need to fully understand the economic and financial matters pertaining to their organization.
a. True
b. False
16. Currently, the percentage of women in the labour force is 35 percent.
a. True
b. False
17. One of the roles of HR managers is to act as employee advocates despite their positions as managers.
a. True
b. False
18. To be successful, organizations should seek to align their processes with customer needs.
a. True
b. False
19. Because HR managers function in an advisory role, they are responsible for issuing policy revisions and implementing
them.
a. True
b. False
20. The introduction of advanced technology tends to increase the number of jobs that require basic skills.
a. True
b. False
21. The extent to which organizations are successful in focusing on internal management issues often separates the
winners from the losers in today’s competitive world.
a. True
b. False
22. An HR manager is typically expected to function as an in-house consultant to supervisors, managers, and executives.
a. True
b. False
23. Because of its importance, HR managers in progressive organizations are frequently assuming sole responsibility for
the implementation of information technology.
a. True
b. False
, 24. One of the main reasons change efforts fail is that organizations do not create a sense of urgency.
a. True
b. False
25. To launch a successful reengineering effort, it is important that managers build on existing processes.
a. True
b. False
26. Rather than simply laying off people in downsizing efforts, companies such as L.L. Bean rely upon voluntary
separation programs to provide an incentive for employees to leave on their own accord.
a. True
b. False
27. Methods of reducing labour costs include downsizing, outsourcing, and employee leasing.
a. True
b. False
28. One of the responsibilities of HR managers is to provide advice and counsel to line managers.
a. True
b. False
29. Because of the “dot-com bust,” the initial explosive success of Internet business declined drastically and is still in a
moderate decline.
a. True
b. False
30. The knowledge, skills, and capabilities that impact a company’s performance but do not necessarily show up on its
balance sheet are known as human capital.
a. True
b. False
31. In general, many companies are realizing diminished demand for “touch labour” and an increasing demand for
“knowledge workers.”
a. True
b. False
32. An important hidden cost of layoffs is a loss of institutional memory and trust in management.
a. True
b. False
33. Employee motivation, teamwork, corporate culture, employee education, performance management, and rewards are
the six aspects in the quality improvement program known as “Six Sigma.”
a. True
b. False
34. Reengineering is a statistical method of translating customer needs into separate tasks and defining the best way to
perform each task.
a. True
b. False
35. Outsourcing is positively related to improving key competencies of the firm.
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