100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Previously searched by you
Previously searched by you
logo
Summary Weblectures Ritchie & Crouch $6.46
Add to cart
Quickly navigate to
Preview
  2.  
  3. Hogeschool InHolland (InHolland)
  4.  
  5. Weblectures Ritchie & Crouch

Summary

Summary Weblectures Ritchie & Crouch

4 reviews
 4 purchases
  • Course
  • Weblectures Ritchie & Crouch
  • Institution
  • Hogeschool InHolland (InHolland)
  • Book
  • The Competitive Destination

Notes/summary of ALL THE 40 WEBLECTURES on the model of Ritchie and Crouch. This series of weblectures is part of the minor Destination Management at Inholland Diemen. There will be 40 questions about this model on the knowledge exam.

Preview 4 out of 31  pages

Document information

  • Unknown
  • October 29, 2017
  • 31
  • 2017/2018
  • Summary

Subjects

  • destination management
  • minor
  • weblectures
  • ritchie
  • crouch
  • diemen
  • knowledge exam
  • inholland

Connected book

book image

Book Title:

Author(s):

  • Edition:
  • ISBN:
  • Edition:

Written for

  • Hogeschool InHolland (InHolland)
  • Hoger Toeristisch en Recreatief Onderwijs
  • Weblectures Ritchie & Crouch
All documents for this subject (1)

4  reviews

review-writer-avatar

By: JJ0229 • 6 year ago

review-writer-avatar

By: safaeennali • 5 year ago

review-writer-avatar

By: ivermaat • 6 year ago

review-writer-avatar

By: Kimtol • 6 year ago

Seller

avatar-seller
htro2017

Reviews received

Content preview

Ritchie & Crouch weblectures

Inhoud
Ritchie & Crouch weblectures.................................................................................................................1
Introduction........................................................................................................................................4
00 – Introduction............................................................................................................................4
Supporting factors and resources.......................................................................................................4
01 – Infrastructure..........................................................................................................................4
02 – Accessibility.............................................................................................................................5
03 – Facilitating resources..............................................................................................................5
04 – Hospitality...............................................................................................................................6
05 – Enterprise................................................................................................................................6
06 – Political will.............................................................................................................................6
Core resources and attractors.............................................................................................................7
07 – Physiography and climate.......................................................................................................7
08 – Culture and history.................................................................................................................8
09 – Mix of activities.......................................................................................................................8
10 – Special events.........................................................................................................................9
11 – Entertainment.......................................................................................................................10
12 – Superstructure......................................................................................................................11
13 – Market ties............................................................................................................................12
Destination management.................................................................................................................12
14 – Organisation..........................................................................................................................12
15 – Marketing..............................................................................................................................12
16 – Quality of service/experience...............................................................................................13
17 – Information/research............................................................................................................13
18 – Human Resource Management.............................................................................................14
19 – Finance and Venture Capital.................................................................................................15
20 – Visitor Management.............................................................................................................16
21 – Resource Stewardship...........................................................................................................16
22 – Crisis Management...............................................................................................................17
Destination Policy, planning and development.................................................................................17
23 – System Definition..................................................................................................................17
24 – Philosophies/values..............................................................................................................18
25 – Vision....................................................................................................................................18


1

, 26 – Positioning/branding.............................................................................................................18
27 – Development........................................................................................................................19
28 – Competitive/collaborative analysis.......................................................................................19
29 – Monitoring and evaluation....................................................................................................19
30 – Audit.....................................................................................................................................20
Qualifying and amplifying determinants...........................................................................................21
31 – Location................................................................................................................................21
32- Safety/security........................................................................................................................22
33 – Cost/value.............................................................................................................................22
34 – Interdependencies................................................................................................................23
35 – Awareness/Image.................................................................................................................23
36 – Carrying capacity...................................................................................................................23
Competitive Environment.................................................................................................................24
37 – Global (MACRO) environment...............................................................................................24
38 – Competitive (MICRO) environment.......................................................................................26
39 – Comparative Advantages......................................................................................................28
40 – Competitive advantages........................................................................................................29
Introduction........................................................................................................................................3
00 – Introduction............................................................................................................................3
Supporting factors and resources.......................................................................................................3
01 – Infrastructure..........................................................................................................................3
02 – Accessibility............................................................................................................................4
03 – Facilitating resources..............................................................................................................4
04 – Hospitality...............................................................................................................................5
05 – Enterprise...............................................................................................................................5
06 – Political will.............................................................................................................................5
Core resources and attractors.............................................................................................................6
07 – Physiography and climate.......................................................................................................6
08 – Culture and history.................................................................................................................6
09 – Mix of activities.......................................................................................................................7
10 – Special events.........................................................................................................................8
11 – Entertainment.........................................................................................................................9
12 – Superstructure......................................................................................................................10
13 – Market ties............................................................................................................................10
Destination management.................................................................................................................11
14 – Organisation..........................................................................................................................11

2

, 15 – Marketing.............................................................................................................................11
16 – Quality of service/experience...............................................................................................12
17 – Information/research............................................................................................................12
18 – Human Resource Management............................................................................................13
19 – Finance and Venture Capital.................................................................................................14
20 – Visitor Management.............................................................................................................14
21 – Resource Stewardship...........................................................................................................15
22 – Crisis Management...............................................................................................................15
Destination Policy, planning and development.................................................................................16
23 – System Definition..................................................................................................................16
24 – Philosophies/values..............................................................................................................16
25 – Vision....................................................................................................................................17
26 – Positioning/branding............................................................................................................17
27 – Development........................................................................................................................17
28 – Competitive/collaborative analysis.......................................................................................18
29 – Monitoring and evaluation...................................................................................................18
30 – Audit.....................................................................................................................................19
Qualifying and amplifying determinants..........................................................................................20
31 – Location................................................................................................................................20
32- Safety/security........................................................................................................................21
33 – Cost/value.............................................................................................................................21
34 – Interdependencies................................................................................................................22
35 – Awareness/Image.................................................................................................................22
36 – Carrying capacity..................................................................................................................22
Competitive Environment.................................................................................................................23
37 – Global (MACRO) environment..............................................................................................23
38 – Competitive (MICRO) environment.......................................................................................25
39 – Comparative Advantages......................................................................................................27
40 – Competitive advantages........................................................................................................28




3

, Introduction
00 – Introduction
Learning goals for micro lectures
Students can give examples of, define, explain and apply to destinations all the elements of the R&C
model.

Ritchie & Crouch – Destinations Competitiveness & Sustainability model
Broken into five horizontal bars
 Qualifying & amplifying determinants
 Destination policy, planning & development
 Destination management
 Core resources & attractors
 Supporting factors & resources


Supporting factors and resources
We’ll start with the lowest level of the model: supporting factors and resources. The supporting
factors and resources provide a foundation upon which a successful tourism industry can be
established. We’ll start today with the infrastructure.

01 – Infrastructure



What is infrastructure: general infrastructure (first level of infrastructure)
 Airports, rail, bus terminals
 Electrical power, sanitation, drainage
 Telecommunications, internet
 Financial systems, education system
 National defence
 Normally delivered by government (but may have been privatised) Often these things are
delivered and ruled by the government but in some countries some of these things have
been privatised. (Such as NS used to be owned by the government and now it’s privatised)
 Level of on-going investment (is the government still investing in for example maintaining the
roads)

Service infrastructure (second level of infrastructure)
The services that are provided at the destination.
 Food stores, book stores, hairdressers
 Garages, gas stations, chemists
 Normally delivered by private sector

Quality of infrastructure
This is a question you can really look at when you’re investigating a destination. It’s not easy to
measure how high the quality of the infrastructure at a destination is. Often, within a destination, for
example the tube system is amazing but the power services suck or the quality of the infrastructure


4

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller htro2017. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $6.46. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

69252 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 15 years now

Start selling
$6.46  4x  sold
  • (4)
Add to cart
Added