Nursing Leadership, Management and Professional Adjustment
(NCM 119)
Midterm Exam
INSRUCTON: Shade the letter of the best answer on the provided ANSWER SHEET. No corrections or
superimpositions on the ANSWER SHEET. You may write on the questionnaire. CHEATING IS
PROHIBITED.
1. Planning involves: SATA
a. Assigning tasks
b. Defining goals
c. Determining appropriate tasks and resources
d. Making corrections
e. Using influence
2. Organizing involves: SATA
a. Motivating employees
b. Defining goals
c. Monitoring employees activities
d. Grouping tasks into departments
e. Determining appropriate tasks and resources
3. Katherine is a young Unit Manager of the Pediatric Ward. Most of her staf nurses are senior to
her, very articulate, confident and sometimes aggressive. Katherine feels uncomfortable
believing that she is the scapegoat of everything that goes wrong in her department. Which of
the following is the best action that she must take?
A. Identify the source of the conflict and understand the points of friction
B. Disregard what she feels and continue to work independently
C. Seek help from the Director of Nursing
D. Quit her job and look for another employment.
4. Alexandra is tasked to organize the new wing of the hospital. She was given the authority to do
as she deems fit. She is aware that the director of nursing has substantial trust and confidence in
her capabilities, communicates through downward and upward channels and usually uses the
ideas and opinions of her staf. Which of the following is her style of management?
A. Benevolent –authoritative
B. Consultative
C. Exploitive-authoritative
D. Participative
5. She decides to illustrate the organizational structure. Which of the following elements is NOT
included?
A. Level of authority
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B. Lines of communication
C. Span of control
D. Unity of direction
6. St. Raphael Medical Center just opened its new Performance Improvement Department. Ms. Valencia
is appointed as the Quality Control Officer. She commits herself to her new role and plans her strategies
to realize the goals and objectives of the department. Which of the following is a primary task that they
should perform to have an efective control system?
A. Make an interpretation about strengths and weaknesses
B. Identify the values of the department
C. Identify structure, process, outcome standards & criteria
D. Measure actual performances
7. Ms. Valencia develops the standards to be followed. Among the following standards, which is
considered as a structure standard?
A. The patient verbalized satisfaction of the nursing care received
B. Rotation of duty will be done every four weeks for all patient care personnel.
C. All patients shall have their weights taken recorded
D. Patients shall answer the evaluation form before discharge
8. When she presents the nursing procedures to be followed, she refers to what type of standards?
A. Process
B. Outcome
C. Structure
D. Criteria
9. Which of the following is evidence that the controlling process is efective?
A. The things that were planned are done
B. Physicians do not complain.
C. Employees are contended
D. There is an increase in customer satisfaction rate.
10. Ms. Valencia is responsible to the number of personnel reporting to her. This principle refers to:
A. Span of control
B. Unity of command
C. Carrot and stick principle
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, 10/19/23, 1:15 PM Ncm 119 midterm exam - Exam
D. Esprit d’ corps
11. She notes that there is an increasing unrest of the staf due to fatigue brought about by shortage of
staf. Which action is a priority?
A. Evaluate the overall result of the unrest
B. Initiate a group interaction
C. Develop a plan and implement it
D. Identify external and internal forces.
12. She decides to have a decentralized staffing system. Which of the following is an advantage of this
system of staffing?
A. greater control of activities
B. Conserves time
C. Compatible with computerization
D. Promotes better interpersonal relationship
13. Aubrey thinks about primary nursing as a system to deliver care. Which of the following activities is
NOT done by a primary nurse?
A. Collaborates with the physician
B. Provides care to a group of patients together with a group of nurses
C. Provides care for 5-6 patients during their hospital stay.
D. Performs comprehensive initial assessment
14. She plans of assigning competent people to fill the roles designed in the hierarchy. Which process
refers to this?
A. Staffing
B. Scheduling
C. Recruitment
D. Induction
15. Ms. Caputo is newly-promoted to a patient care manager position. She updates her knowledge on
the theories in management and leadership in order to become efective in her new role. She learns that
some managers have low concern for services and high concern for staf. Which style of management
refers to this?
A. Organization Man
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