Shall - Answer The practice or procedure is mandatory due to natural law or regulatory
requirement, including occupational public health and other relevant laws, rules or
regulations and is therefore a component of the accepted "standard of care" to be
followed.
Should - Answer The practice or procedure is a component of the accepted "standard of
care" to be followed, while not mandatory by regulatory requirements.
Recommend - Answer The practice or procedure is advised or suggested, but it is not a
component of the accepted "standard of care" to be followed.
May - Answer Signifies permission expressed by the document, it means that a
referenced practice or procedure is permissible within the limits of this document, but is
not a component of the accepted "standard of care" to be followed.
Can - Answer Signifies an ability or possibility open to user of the document, and it
means that a reference to practice or procedure is possible or capable of application,
but is not a component of the accepted "standard of care" to be followed.
What is our first concern? - Answer Health and safety of workers and occupants.
Why does rapid response matter? - Answer It limits damage and reduces drying time.
What is mitigation in water damage restoration? - Answer Mitigation is limiting the
overall cost and scope of the repairs necessary to return the building to service.
Safety issue: Water through electrical system or appliances - Answer Turn off power to
that area and contact a qualified person to repair.
Safety Issue: Slip and fall hazard - Answer Extract standing water, put out signage,
inform occupants of the hazard.
Safety Issue: Sagging drywall ceilings that are saturated: - Answer Immediately drain
the water out of the ceiling, remove the ceiling materials and dispose of them properly.
, Safety Issue: Mold growth discovered: - Answer Put on appropriate PPE, inform
occupants, shut off HVAC in that area, contain the mold, remediate if possible.
Principles of Drying: - Answer 1. Remove the excess.
2. Dehumidification
3. Evaporation
4. Temperature control
While you are doing this document everything through emails, pictures, forms, notes
and other correspondence.
Extractors: - Answer Portable, flood pumper or truck mounted units are used to extract
water.
Extraction Tools - Answer Light wand is perfect to extract from carpet without padding.
Subsurface tools extract water from carpet and pad in place.
Sump Pumps - Answer For standing water, pumps are much more effective than vacs.
Air Movers - Answer Used to increase the rate of evaporation and reduce drying time.
LGR Dehumidifiers - Answer Low Grain Refrigerants (LGR) are the workhorse of the
restoration industry. They work best in temperatures from 70-90 degrees F and remove
large amounts of water pumped through a hose into a drain.
Desiccant Dehumidifiers - Answer Removes water using silica gel and exhausts humid
air to the outside. Has the ability to produce the driest air.
Air Filtration Devices - Answer These filter the air to create negative pressure
containment or to reduce contamination aerosolized during drying depending on how
they are set up. (Scrubbers)
Heating Equipment - Answer Electric or fuel burning. Direct application to materials or
heat the air. Choose the heater that fits the task.
Air Injection System - Answer These are a must for drying hardwood floors and are a
great tool for drying moisture trapped in wall assemblies.
Wood Floor Drying Mats - Answer These are combined with the air injection systems for
hardwood floor drying.
Moisture Meters and Hygrometer - Answer These are for determining the moisture
content of materials and analyzing the drying environment.
IR Camera - Answer These show surface temperatures and since surfaces cool when
water is evaporating from them, cool spots can indicate where to look for moisture.
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