Chapter 02The External and Internal
Environments
True / False Questions
1. Organizations are open systems that affect and are affected by their
external environments.
True False
2. The external environment includes all relevant forces outside the
organization's boundaries.
True False
3. St...
Test Bank for Management
Leading and Collaborating in a
Competitive World 10th edition by
bateman
Chapter 02 The External and Internal
Environments
True / False Questions
1. Organizations are open systems that affect and are affected by their
external environments.
True False
2. The external environment includes all relevant forces outside the
organization's boundaries.
True False
3. Strategy is an example of an input to an organization.
True False
4. A firm's competitive environment includes new entrants, as well as
substitutes and complements.
True False
5. An organization's macroenvironment includes its customers and
suppliers.
True False
6. When investors bid up stock prices, companies have less capital to fuel
their strategies.
True False
,7. While the stock market can impact a firm, it has no effect on the
behavior of individual managers.
True False
8. Firms that develop strategies that do not include technological
advances will realize obsolescence and extinction.
True False
9. U.S. government policies both impose strategic constraints and provide
opportunities for organizations.
True False
10 Regulatory agencies set rules but are typically weak institutions since
. they do not have the power to investigate company practices or to take
legal action to ensure compliance with the law.
True False
11 Social metrics are measures of various characteristics of the people
. who make up groups or other social units.
True False
12 The fastest-growing age group in the U.S. civilian labor force is the
. group between 30 and 40 years old.
True False
13 Despite government crackdowns, immigration is one reason why the
. labor force will be more ethnically diverse in the future than it is today.
True False
14 The percentage of women participating in the U.S. workforce has
. increased sharply since 1999.
,15 A more diverse workforce presents managers with challenges as well as
. opportunities.
True False
16 Family leave, flexible working hours, and child care assistance have
. been introduced as a direct result of the growing ethnic diversity in the
workplace.
True False
17 Porter's model for competitive analysis is one example of analyzing the
. competitive environment for adapting to and even influencing the
nature of competition.
True False
18 Red Bull, an energy drink, is a competitor to Pepsi.
.
True False
19 The first question in understanding competitive environments from
. Porter's model is "How strong is the competition?"
True False
20 A barrier to entry is a condition that prevents customers from using a
. firm's products or services.
True False
21 According to Porter's model, Netflix streaming video would be
. considered a substitute for Blockbuster DVD rental.
True False
22 Landscaping products are complements when people are buying new
. homes.
, 23 Powerful suppliers can increase a buying organization's profits,
. especially when the organization must hold prices steady for its
customers.
True False
24 Needing to learn a new software program as a result of changing
. suppliers is an example of a switching cost.
True False
25 Input chain management is the managing of the network of facilities
. and people that obtain materials from outside the organization,
transform them into products, and distribute them to customers.
True False
26 The goal of supply chain management is having the right product in the
. right quantity at the right place at the right cost.
True False
27 The Internet has empowered customers by providing an easy source of
. information.
True False
28 Environmental scanning means sorting through information available to
. the public to interpret what is important and what is not.
True False
29 Competitive intelligence is also known as corporate espionage.
.
True False
30 Benchmarking means comparing your processes to the best-in-class
. performance by a company in a given area.
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