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Exam (elaborations)

E-Commerce Exam 2023/2024 Graded A+

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E-commerce - ANSWER-transactions conducted via electronic networks (Web, mobile etc...) E-commerce Communications perspective - ANSWER-the delivery of goods, services, information or payments over computer networks by any electronic means (Kalakota and Whinston, 1997) E-commerce Business process perspective - ANSWER-the application of technology toward the automation of business transactions and workflow (Kalakota and Whinston, 1997) E-commerce Service perspective - ANSWER-a tool that addresses the desire of firms, consumers and management to cut service costs while improving the quality of products and the increasing speed of service delivery (Kalakota and Whinston, 1997) E-commerce Online perspective - ANSWER-the capability of buying and selling products and information on the Internet and other online services (Kalakota and Whinston, 1997) E-commerce Collaborations perspective - ANSWER-the framework for inter- and intraorganizational collaboration (Turban et al.) E-commerce Community perspective - ANSWER-a gathering place for community members, to learn, transact and collaborate (Turban et al.) E-commerce (narrow) - ANSWER-transactions conducted via electronic networks E-commerce (broad) - ANSWER-communication, business processes, service, online, collaborations, community E-business - ANSWER-E-commerce (narrow) + servicing, collaborating and intra-organizational transactions and communication Consumer-to-Consumer - ANSWER-Consumers trading or swaping things electronically, on places like EBay, Face Book and Gumtree. They can sell swap or trade products, and even swap hoses with someone else if they are going away Business model - ANSWER-a method of doing business, shows how the company is positioned in the value chain, a method of doing business by which a company can generate revenue to sustain itself Brokerage model - ANSWER-market-makers: they bring buyers and sellers together and facilitate transactions, charges a fee or commission for each

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