1.1 The reliability and validity of job analysis information. (5) ............................................ 3
1.2 Any of the five (5) following methods to obtain job analysis information (direct
observation and job performance, interview, SME panels, questionnaires, position analysis
questionnaire [PAQ], Fleishman job analysis survey [F-JAS], and critical incidents). (20) . 3
1.3 Competency modelling as a form of worker-orientated job analysis. (5) ...................... 5
2.1 Based on your evaluation of Nokwanda’s case, name and describe the level of
psychoemotional distress that she is experiencing. (4) .................................................... 11
2.2 Describe and justify the process of ethical referral that you will apply as professional
career practitioner to contain Nokwanda’s experiences of distress. (16).......................... 12
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