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DCSE 1000 client foundations diagnostics and indicators 2023/2024 already passed

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DCSE 1000 client foundations diagnostics and indicatorspossible processor failure has occured - correct answer HDD/storage LED blinking, Battery led solid, wireless led solid memory modules are detected but has encountered an error - correct answer HDD/Storage LED solid, Battery LED Blinking, Wireless LED solid System board failure has occured - correct answer HDD led blinking, Battery led blinking, wireless led blinking Possible graphics card/video card failure has occured - correct answer HDD led blinking, battery led blinking, wireless led solid system failed on hard drive initialization or system failed in option rom initialization - correct answer hdd led blinking, battery led blinking, wireless led off the usb controller encountered a problem during initialization - correct answer hdd led blinking, battery led off, wireless led blinking No memory modules are installed/detected - correct answer hdd led solid, battery led blinking, wireless led blinking The lcd encountered a problem during initialization - correct answer hdd led blinking, battery led solid, wireless led blinking the modem is preventing the system from completing post - correct answer hdd led off, battery led blinking, wireless led blinking memory failed to initialize or memory is unsupported - correct answer hdd led off, battery led blinking, wireless led off. ePSA - correct answer enhanced pre boot system assesment, improved over PSA+. support assist branded gui when excalibur mode is activated, error code verification method via qr barcode, checks of the master boot record for readiness to boot into full os environment, automatic default operation:runs test on all devices, allowing a user to interrupt and select any device, video memory test, notebook panel test, battery test, and charger test(notebooks only), fan test, event log scan, multiprocessor cache test, configuration:displaying cable connectivity and bluetooth , WLAN and WWAN devices' installation status and system health, displaying fan,battery,thermal and connectivity indicators launch dell ePSA diagnostics - correct answer tap f12 key repeatedly during system startup(at the dell logo screen) until the bios boot menu appears on the screen. then on the boot menu screen select diagnostics option and then press enter. ePSA diagnostics - correct answer performs a complete check of your hardware. embedded with the bios and is launched by the bios internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to run tests automatically or in an interactive mode, repeat tests, display or save test results, run through tests to introduce additional test options to provide extra information about the failed devices, view status messages that inform you if tests are completed successfully, and view error messages that inform you of problems encountered during testing. Forced ePSA technique (AC and System Battery removal) - correct answer 1. remove the system battery and the AC power cord. 2.Hold down the power button for approximately 10 seconds to drain any residual power from the capacitors and then release the power button. 3. hold the power button down once more while inserting the AC adapter into the system. this initiates the forced ePSA technique. 4. release the power button once you see any text on the display or the dell splash screen. the dell ePSA diag page will appear next 5. if the system was in a no post condition and the ePSA diagnostics start then allow it to complete as using forced ePSA enables additional troubleshooting to be attempted where previously it was not possible in a no post scenario. your system was in a no boot condition, should ePSA start, then it may safely be exited once the were color bars displayed (y/n) prompt appears. the system will reboot once you exit ePSA.

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Dell Client Foundation
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Dell Client Foundation









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Institution
Dell Client Foundation
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Dell Client Foundation

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November 4, 2023
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2023/2024
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