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Test Bank for Essentials of MIS, 14th Edition, Kenneth C. Laudon Jane P. Laudon. All 12 Chapters. (Complete Download) Updated A+ $14.99   Add to cart

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Test Bank for Essentials of MIS, 14th Edition, Kenneth C. Laudon Jane P. Laudon. All 12 Chapters. (Complete Download) Updated A+

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Test Bank for Essentials of MIS, 14th Edition, Kenneth C. Laudon Jane P. Laudon. All 12 Chapters. (Complete Download) Updated A+ Table of Contents PART I: INFORMATION SYSTEMS IN THE DIGITAL AGE 1. Business Information Systems in Your Career 2. Global E-business and Collaboration 3. Achieving Compet...

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Test Bank for Essentials of MIS, 14th Edition, Kenneth C. Laudon Jane P. Laudon. All 12 Chapters




Test Bank for Essentials of MIS, 14th

Edition, Kenneth C. Laudon Jane P. Laudon.

All 12 Chapters




Test Bank Page 1

,Test Bank for Essentials of MIS, 14th Edition, Kenneth C. Laudon Jane P. Laudon. All 12 Chapters


Management Information Systems, 14e (Laudon)

Chapter 1 Information Systems in Global Business Today



1) The six important business objectives of information technology are new products, services,

and business models; customer and supplier intimacy; survival; competitive advantage;

operational excellence; and

A) improved flexibility.

B) improved decision making.

C) improved business practices.

D) improved efficiency.

E) improved business value.

Answer: B

Page Ref: 13

Difficulty: Easy

AACSB: Information technology

CASE: Concept

LO: 1.1: How are information systems transforming business, and why are they so essential for

running and managing a business today?



2) Verizon Corporation's use of a Web-based digital dashboard to provide managers with precise

real-time information illustrates which business objective?

A) improved flexibility

B) improved decision making

Test Bank Page 2

,Test Bank for Essentials of MIS, 14th Edition, Kenneth C. Laudon Jane P. Laudon. All 12 Chapters


C) competitive advantage

D) survival

E) customer and supplier intimacy

Answer: B

Page Ref: 15

Difficulty: Difficult

AACSB: Information technology

CASE: Synthesis

LO: 1.1: How are information systems transforming business, and why are they so essential for

running and managing a business today?



3) Which of the following choices may lead to competitive advantage?

1. new products, services, and business models; 2. charging less for superior products; 3.

responding to customers in real time?

A) 1 only

B) 1 and 2

C) 2 and 3

D) 1 and 3

E) 1, 2, and 3

Answer: D

Page Ref: 15

Difficulty: Difficult

AACSB: Analytical thinking

Test Bank Page 3

, Test Bank for Essentials of MIS, 14th Edition, Kenneth C. Laudon Jane P. Laudon. All 12 Chapters


CASE: Application

LO: 1.1: How are information systems transforming business, and why are they so essential for

running and managing a business today?


4) The use of information systems because of necessity describes the business objective of

A) operational excellence.

B) improved business practices.

C) competitive advantage.

D) improved flexibility.

E) survival.

Answer: E

Page Ref: 15

Difficulty: Moderate

AACSB: Information technology

CASE: Concept

LO: 1.1: How are information systems transforming business, and why are they so essential for

running and managing a business today?



5) The Mandarin Oriental hotel's use of computer systems to keep track of guests' preferences is

an example of

A) improved flexibility.

B) improved decision making.

C) improved efficiency.


Test Bank Page 4

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