Leadership Collaboration and Ethics

Section I: Leadership and Collaboration Experience Towards the completion of my bachelor's degree, I had to pay for two internships. It was the end of my two-year training at the Long Beach VA Medical Centre. I recently got a job with the VA after passing a skills test and interview. I'm now with Patient and Nursing Education. Vets can use My Health eVet to schedule appointments, track health records, communicate with doctors, and refill prescriptions from home on the website. The Long Beach Veterans Affairs Hospital asked me to help them relaunch the My Health eVet service. The My Health eVet Coordinator and Jason, my preceptor, helped me. Jason and an office worker were my co-workers. It was great that we had some help with administrative tasks. Our team's goal was to relaunch the My Health eVet program at the Long Beach Veterans Affairs Medical Centre. Every member of our group was motivated by a common goal: to improve the quality of care provided to veterans in their communities without requiring them to relocate. This website assisted veterans in receiving treatment more quickly and easily by bridging the gap between patient care and the rest of the world. Apprehensive patients expressed their concerns about the website, and clinicians expressed their lack of familiarity. Our team was tasked with training our clinical staff on using the new website and fostering Veterans' trust in the Department of Veterans Affairs. Throughout the project, I developed my transformational leadership style. Transparency, communication, relationship awareness, adaptability, and clarity of vision are all traits of transformational leaders. The team members shared the same vision and believed that this website could improve patient care. Building trust between Veterans and employees was also critical to lowering Veterans' barriers to care when the website was built. My goal was to create brochures, booklets, and training materials for veterans and civilian employees about My Health eVet. According to Senter et al. (2018) It was critical to creating informational materials for both Veterans and employees to ensure consistency and transparency. It was vital for fostering communication within the team and between veterans and employees. According to Pedersen and Hammond (2021), any successful team relies on interpersonal collaboration. Our group convened an initial meeting to develop an action plan for fostering trust between Veterans and staff members. The first team meeting went well, and we were able to take the first steps toward our goal. The agreement called for creating informational documents and training materials for Veterans and employees, the continuation of in-person sign-ups in each clinic via the computer on wheels, and the movement of patients and clinicians on the benefits of My Health eVet. We also agreed to create educational materials and informational documents for Veterans and employees. The team worked together to determine each person's skills and abilities in terms of tasks. We agreed that our administrative staff members would continue to collect in-person sign-ups. Jason would create a new SharePoint site for VA employees to search for training materials and information to share within their departments and across the VA organization. Section II: Ethics Experience A common occurrence for healthcare professionals is that they are faced with ethical dilemmas. Healthcare professionals were encouraged to use the code of ethics to assist them in dealing with these challenges effectively and efficiently while keeping the patient's well-being as their top priority. According to Battistuzzi et al. (2021), each of the four principles of the code of ethics is defined as follows: autonomy, beneficence, no maleficence, and justice. When two or more of these principles directly conflict, an ethical quandary is created. When a moral difficulty arises, it can reduce patients' quality of life while also posing unnecessary risks to patients' health and, in some cases, employees. Ethical behaviour ensures the safety of all employees, visitors, and even those receiving treatment within its walls. At the first instance I was assigned to the Department of Nutrition and Food Service when I first started working at the VA. I was in charge of formulating and delivering food trays to patients in my previous position. Patients would receive three meals per day tailored to their dietary restrictions and treatment plan. A patient on a liquid diet, for example, will be given meals that are entirely made up of liquid diet ingredients. Each meal started with the tray line, where orders were placed on trays and delivered to the patient's bedside, where they verified their identity by providing the last four digits of their social security number. Each patient's diet would be tailored to correspond with their treatment plan to help them recover safely and quickly. According to Senter et al. (2018), to the ethical principle of beneficence, healthcare professionals must act in the patient's best interests. It also necessitates that healthcare professionals take the necessary precautions to ensure patient safety. in support of the mission of caring for all those who have served, the Veterans Affairs Department. ICARE encapsulates the VA's core values and enforces ethical standards by requiring employees to demonstrate integrity, commitment, advocacy, respect, and excellence in all aspects of their position.