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Rise up Exam With Complete Solutions
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Rise up Exam With Complete Solutions
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Rise up Exam With CompleteSolutions
which of the following is a term for physical goods that are bought and sold -
-products
-which of the following is a standard term that describes the audient of retail
store that is the people who will buy things from the stores - -customers
-which of the following is a term for intangible things such as providing
delivery that are sold by retailers - -service
-what kind of things does a manufacturer - -finished products
-which of the following holds large quantities of product that are later sent
either to retail locations or directly to customer - -distribution center
-which of the following terms best describes a grower of potatoes - -
manufacturer
-the majority of retailers are - -independently owned
-which of the following is the term for the retailing approach that places the
focus on creating a seamless shopping experience for integrating multiple
channel - -omnichannel
-which of the following is the standard definition of a retail ecosystem - -an
interconnected system of approaches for meeting the goal of retailing ,which
is to provide customers with the merchandise and service
-approximately what percentage of u.s. jobs are retail jobs as of 2019 - -20-
25%
-these customers can take a long time to make a purchase decision ,and
might return to a retailer several time s before making a purchase - -
comparison shopper
-these customers tend to make quick purchase decision often buying
inexpensive items that are not of high importance to them - -impulse buyers
-these customers tend to spend a lot of time making a purchase decision
and might return to a retailer several times before making a - -comparison
shoppers
, -these customers tend to make quick purchase decisions often inexpensive
items that are not of importance to them - -impulse buyers
-these customers tend to spend a lot of time checking out products and
prices through online sites visiting different and comparing retailer ads - -
comparison shoppers
-these customers view shopping as a fun occasion ,so shopping does not
necessarily include making a purchase - -recreational shoppers
-these customers have an early adopter mindset and want to be recognized
as trendsetters by other - -innovation /trend buyers
-these shoppers have typically enjoyed repeated and valued positive
customer experience with a particular retailer - -loyal customers
-these shoppers are rarely the first to try new products - -followers
-which of the following is the term for behavior influences that comes from a
customer,s family and friends - -external social cues
-which of the following is the term for behavior influences that comes from
retailer,s marketing - -external commercial cues
-which of the following is the term for behavior influence that came from a
customer,s own needs - -internal physical cues
-which of following is the term for the overall impression gathered from
information that is seen heard and experienced by the customer a business
it,s products and services - -company brand
-which of the following is the term for the unique way that company
employees act with each other and with customers - -company culture
-which of the following best defines quality customer service - -offering free
items to customers in order to keep them coming back
-as of 2019 roughly how much money do u.s. retailers lose annually due to
poor customer service - -$60-$70billion
-after one nagative experience approximately what percentage of people
say they will never do business with that company again - -50%
-which of the following does not describe a product feature - -price
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