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HP CHROMEBOOK/CHROMEBOX SERVICE QUALIFICATION ASSESSMENT $10.99   Add to cart
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HP CHROMEBOOK/CHROMEBOX SERVICE QUALIFICATION ASSESSMENT
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  • HP CHROME
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  • HP CHROME

When you are preparing the Chromebook for RMA Shim process what are the steps you must take prior to re-imaging and testing? - Answer- Disassemble Chromebook and access the WP screw Enter recovery/developer mode Where is the OS version number located? - Answer- type "ver" in cmd box Powerw...

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Document information

  • November 11, 2023
  • 3
  • 2023/2024
  • Exam (elaborations)
  • Questions & answers

Subjects

  • hp chromebookchromebox service qualification asse
  • when you are preparing the chromebook for rma shim

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  • HP CHROME
  • HP CHROME

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GEEKA

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HP CHROMEBOOK/CHROMEBOX SERVICE QUALIFICATION ASSESSMENT
When you are preparing the Chromebook for RMA Shim process what are the steps you must take prior to re-imaging and testing? - Answer- Disassemble Chromebook and access the WP screw
Enter recovery/developer mode
Where is the OS version number located? - Answer- type "ver" in cmd box
Powerwash
User OS Recovery
RMA Shim Process - Answer- Resets product to the original factory state
Reinstalls the Google Chrome OS
Restores the SW image tot he original factory state
How do you perform a hard reset? - Answer- Hold Esc, Refresh and Power key at the same time for 5 seconds
Where can you locate the RMA Shim image for an HP Chromebook 14-q0xx? - Answer- An internal HP FTP site
What is the tool/process used to re-image a Chrome device? - Answer- RMA/Shim process
Where will you find the laser etched service label on a Chromebook? - Answer- on the base of the unit
The Crosh diagnostic tool for testing SD storage health does not work on devices with what type
of memory? - Answer- eMMC
The Chromebook image did not recognize the recovery image
The Chromebook is linked to the customer's CMC and I can't access it
One or more hardware test failed
The FATP tests failed during the factory test - Answer- You must switch to developer mode before installing the image

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