CRCR Test Review with Correct
Answers- Complete Solutions 2023
Important revenue cycle activities in the pre-service stage include; - Answer-Obtaining
or updating patient and guarantor information
In the pre-service stage, the cost of the scheduled service is identified and the patient's
health plan and benefits are used to calculate; - Answer-The amount the patient may be
expected to pay after insurance.
Demographic and health plan edit failures are identified and resolved within the Patient
Access area. Census activity is processed, Discharges are completed and correctly
coded. These activities are considered - Answer-Point-of-service revenue cycle
activities.
HFMA best practices call for patient financial discussions to be reinforced; - Answer-
With a written statement of the conversation
HFMA's patient financial communications best practices specify that patients should be
told about the types of services provided and; - Answer-Who participates in providing
the service, e.g. surgeons, radiologists, etc.
The process of evaluating compliance with financial assistance policies involves; -
Answer-The annual observation, monitoring, and tracking of results for all best
practices.
The account resolution clock begins when - Answer-The first statement is sent to the
patient
The soft cost of a dissatisfied customer is - Answer-The customer passing on
information about their negative experience to potential patients or through social media
channels
The hard cost of a dissatisfied customer is - Answer-loss of future revenue
When there is a request for service, scheduling staff must first - Answer-Confirm the
patients key identification information
A standardized form informing patients about the conditions that must be agreed to as
part of the agreement for the hospital to provide care is called - Answer-Conditions of
admission
Hospitals need which of the following information sets to assess a patients financial
status - Answer-Demographic, Income, Assets, and Expenses
Answers- Complete Solutions 2023
Important revenue cycle activities in the pre-service stage include; - Answer-Obtaining
or updating patient and guarantor information
In the pre-service stage, the cost of the scheduled service is identified and the patient's
health plan and benefits are used to calculate; - Answer-The amount the patient may be
expected to pay after insurance.
Demographic and health plan edit failures are identified and resolved within the Patient
Access area. Census activity is processed, Discharges are completed and correctly
coded. These activities are considered - Answer-Point-of-service revenue cycle
activities.
HFMA best practices call for patient financial discussions to be reinforced; - Answer-
With a written statement of the conversation
HFMA's patient financial communications best practices specify that patients should be
told about the types of services provided and; - Answer-Who participates in providing
the service, e.g. surgeons, radiologists, etc.
The process of evaluating compliance with financial assistance policies involves; -
Answer-The annual observation, monitoring, and tracking of results for all best
practices.
The account resolution clock begins when - Answer-The first statement is sent to the
patient
The soft cost of a dissatisfied customer is - Answer-The customer passing on
information about their negative experience to potential patients or through social media
channels
The hard cost of a dissatisfied customer is - Answer-loss of future revenue
When there is a request for service, scheduling staff must first - Answer-Confirm the
patients key identification information
A standardized form informing patients about the conditions that must be agreed to as
part of the agreement for the hospital to provide care is called - Answer-Conditions of
admission
Hospitals need which of the following information sets to assess a patients financial
status - Answer-Demographic, Income, Assets, and Expenses
