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WGU C846 Flash Cards from U-certify, WGU C846 ITIL, Business of IT, Questions and answers, VERIFIED | 86 Pages
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dependent on - -Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. The U.K. Government - -Who developed ITIL? Strategy - -Which service lifecycle stage is considered to be the core of the lifecycle? Core Service - -A service that delivers the basic outcomes desired by one or more customers (see enabling and enhancing services). Customer - -Someone who buys goods or services. The customer of an IT service provider is the person or group that defines and agrees on the service-level targets. Enabling Service - -A service that is needed in order to deliver a core service
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Institution
Western Governors University
Course
WGU C846
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WGU C846
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