NURS 212 Therapeutic Communication (correctly solved)

_____________ ________________ requires effective communication correct answers Health Promotion __________ _________________ requires sensitivity to each persons goals and values. correct answers Health Promotion involves interpersonal skills, personal insight, accountability, mutual respect, and supportive working environment correct answers successful health promotion a shared process whereby both client and nurse are involved in constructing, interpreting and defining the actions of the other correct answers Nurse-Patient interaction -Mutual learning experience -provides mutual respect - is a dialogue -respects ethical and cultural differences of participants correct answers Therapeutic Communication application of one's cognitions perceptions and behaviors to create interpersonal encounters that promote health in another person, group or community. -Must have self-awareness: psychological, physical, environmental, philosophical. -Must have self-disclosure correct answers Therapeutic Use of Self Must have: Genuineness Respect Empathy Concreteness correct answers Therapeutic Use of Self Listening to and learning from others -Self-disclosure cautiously, professionally keeping the focus on the individual -Patients will always ask about your personal life - Keep it a minimum, politely refocus - It's not about you Helping relationships are goal directed with a purpose (not social chatter) correct answers Professional Interactions -Involves trust, respect, caring, empathy -Using "I" statements help clarify message - Requires active listening, paying attention to verbal and nonverbal messages -honesty -awareness of cultural differences -non-judgemental, avoid stereotyping correct answers Professional Interactions