IAHSS Supervisor - Third Addition /114 Questions
And Answers
Quiz ;What always stays constant regardless of where you work? -
Answer :Change
Quiz :What is the goal of managed care systems? - Answer :To control cost
Quiz :Which category in the institutions organizational chart best describes
line officers' position? - Answer :Employee
Quiz :What is the most important factor in being a security officer? -
Answer :Honesty and integrity
Quiz :What does CMS stand for? - Answer :Centers for Medicare & Medicaid
Services
Quiz :What does FTE stand for? - Answer :Full Time Equivalent
Quiz :What does HIPPA stand for? - Answer :Health Insurance Portability and
Accountability Act
Quiz :Who makes most of the critical security decisions in the organization? -
Answer :Security Officer
Quiz :For whom do supervisors advocate? - Answer :Employees and the
organization
Quiz :What the two distinct sides of a supervisor's work? - Answer :Personnel
and tasks
Quiz :What are three tasks assigned to a supervisor? - Answer :1)
Documentation 2) Scheduling and 3) Budget
Quiz :What is the simple secret to keeping employees content? -
Answer :Take care of the little things
Quiz :A good supervisor is one who can create _________________________ .
- Answer :Balance
, Quiz :What percentage of the security operating budget is allocated to labor
and labor-related costs? - Answer :More than 93%
Quiz :A simple rule of that is what is for the team or
_________________________ wins out over what is good for the
________________________. - Answer :Organization.... individual
Quiz :Real recognition, given ____________________, makes an impact and
helps build individual as well as team morale. - Answer :Correctly
Quiz :As a supervisor, you must recognize what various staff member are
_______________ at and then work to put them in situations where they can
____________________. - Answer :Good..... flourish
Quiz :Documenting employee performance is an essential, ________________
process. - Answer :Everyday
Quiz :The schedule must, first, work for your ______________________ and,
second, be fair and equitable for your __________________________. -
Answer :Organization..... staff
Quiz :Policies and procedures are written to __________________ the
organization and the officers. - Answer :Protect
Quiz :Which of these is one of the most important activities that management
has in dealing with security personnel? - Answer :Communications
Quiz :Which of the following is one of the benefits of recognizing employees? -
Answer :Promotes teamwork and appreciation
Quiz :Which one of the following principles is not consistent with progressive
discipline? - Answer :Punitive actions
Quiz :When administrating progressive discipline a supervisor must do what? -
Answer :Should always have a witness and document actions
Quiz :What is the goal of employee relations? - Answer :Prevent and resolve
employee problems that are a product of or affect employee work situation.
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